Disney offers support through Disability Access Service

Through the My Disney Experience app, users can secure return times equivalent to standby line waits but with less hassle. The app allows users and their party members quick access through Lightning Lanes after these secured return times.

The process of obtaining a DAS pass involves purchasing park tickets first and then registering via live video chat between 7 a.m. and 8 a.m. EST up to 30 days before visiting. A cast member determines eligibility based on how the disability affects one's ability to wait in line.

In this case, despite exceeding the typical four-guest limit for using the DAS pass by one person, an exception was granted due to family circumstances. However, such exceptions are not always guaranteed.

During their visit, they used both the DAS pass and purchased Lightning Lane Multi Passes at $35 per person for additional flexibility. The combination allowed them greater ride access and accommodation for varying preferences within their group.

The DAS pass permits unlimited reservations for any ride throughout the day while limiting one reservation at any given time compared to three possible reservations simultaneously with Lightning Lane Multi Passes.

The article compares Universal Orlando's Attractions Assistance Pass with Disney's system noting differences in qualification criteria and approval processes; Universal’s method requires documentation from AccessibilityCard.org.

Overall, despite some challenges in qualifying procedures at Disney World which may not cover all disabilities anymore since recent changes, families found significant value in using the DAS system allowing full enjoyment of theme park experiences otherwise inaccessible without it.