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Following the tragic events in New Orleans on January 1, 2025, several airlines have announced adjustments to their rebooking policies for passengers affected by the incident. Delta Air Lines and Southwest Airlines were quick to respond, offering waivers for change fees and fare differences, with United Airlines joining shortly after.
On New Year's Day at approximately 03:15, a pickup truck drove into crowds on Bourbon Street during celebrations, resulting in 15 fatalities and injuring at least 35 people.
Delta Air Lines has announced that passengers can change their flights without incurring change fees or fare differences if tickets were issued on or before January 1, 2025. The rebooked flights must depart by January 6, 2025. If travel cannot be completed by this date, customers may cancel their reservations and use the ticket value towards future travel within a year of the original issue date.
