Quantcast

Delta Air Lines updates loyalty program requirements amid customer feedback

US Senate panel criticizes rising airline seat fees, will call execs to testify
Spirit’s Demise Is a Lesson in ‘Airline-o-nomics’
Inside BA’s new first-class suites: £800 an hour for most private seat
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Spirit Airlines files for bankruptcy: How will it affect your travel plans?
British Airways yet to identify cause of latest IT meltdown
Delta Airlines Will Start Serving Shake Shack Cheeseburgers Next Month
United Sees Nearly 30% Surge in Travel to European Christmas Markets
Budget airline Israir to launch flights between Israel and NY, ending wartime monopoly by flagship carrier El Al
Asia's airlines blame supply chain woes for disrupted operations
Qantas and Qatar Airways: Planned partnership in the Australian aviation industry under the microscope
Spirit Airlines delays release of Q3 financial results as debt restructuring talks heat up
Delta investigating after plane’s nose mysteriously suffered damage
What Elon Musk's Starlink means for airlines
CAP OFF Major twist in Dublin Airport passenger cap row as High Court pauses decision in victory for airlines next summer season
Riyadh Air plans new jet order decision early next year
Calls for a blanket ban on politicians receiving free flight upgrades
Wizz Air Loses Challenge Against EU-Approved Romanian Aid for TAROM
Southwest, Other Airlines Plan a Shake-Up. Why They Need More to Boost Their Stocks.
One of Boeing's biggest customers leveled fresh criticism over ongoing 737 Max delivery delays
Low-Cost Airlines Innovate with Subscription Models
LA Considers $25 And $30 Minimum Wages For Hotel And Airport Workers
Airlines are on the hook for more than you think if something goes wrong with your trip
WA Labor & Industries plans to create new airline worker protections
Airlines must now give automatic refunds for significant delays. Here's what to know.
American Airlines Technical Operations, Fleet Service, Cargo and Central Load Planning team members ratify new agreement
Spirit Airlines Pursues Bankruptcy as a Path to Tie-Up With Frontier
American Airlines fined $50M for violating disability laws
Canada's flight attendant union applauds NDP bill to end unpaid work in the airline sector
American Airlines testing new technology that would crack down on boarding
Delta Air Lines updates loyalty program requirements amid customer feedback
Policy
Webp 9d8e4n9zvnq6npvse1f7c4oouh5n
Airbus A380 | Airbus

Delta Air Lines, a major player in the global aviation industry, has introduced significant changes to its SkyMiles frequent flyer program over the past few years. In 2023, Delta announced a major overhaul of the program, which was met with criticism from many frequent flyers who viewed it as a devaluation. This led to some backlash.

The most notable change was the shift from using Medallion Qualifying Dollars (MQDs), Miles, and Segments to a system based solely on money spent with the airline—Medallion Qualifying Dollars. This aligns Delta's program with other airline loyalty programs worldwide but could make achieving frequent flyer status more challenging for those who usually purchase cheaper tickets.

Following feedback from customers, Delta reversed several proposed changes and lowered the spending threshold required for each elite status tier. As of 2024, members need to earn specific amounts of MQDs to reach various elite statuses: $5,000 for Silver Medallion, $10,000 for Gold Medallion, $15,000 for Platinum Medallion, and $28,000 for Diamond Medallion.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Members can earn MQDs by flying with Delta or its partners in the Star Alliance. However, MQDs are not earned on taxes or fees and certain fare types like Basic Economy. Since last year, SkyMiles Members have been able to earn MQDs on Delta Award Travel tickets when flying in Main Cabin or above if booked through direct Delta channels.

Additionally, there are ways to earn MQDs through non-flying activities such as booking Delta Vacations packages. While individual hotel or car rental bookings do not qualify for MQDs unless combined with flights as part of a vacation package.

Delta also leverages its partnership with American Express by offering additional ways to earn elite status through credit card usage. Cardholders receive benefits like MQD Headstart and discounts on award ticket miles prices under initiatives like TakeOff15.

"Delta is focused on creating value for our SkyMiles Members by providing a range of ways to earn and redeem miles," said a spokesperson from Delta Air Lines.

Frequent flyers can also earn bonus MQDs at higher tiers; Platinum members receive $1,000 while Diamond members get $2,000 as part of Choice Benefits selections upon reaching their respective tiers.

Being part of the SkyTeam Alliance allows members to earn points both with cash tickets and when redeeming SkyMiles on partner-operated flights. The number of MQDs varies depending on factors such as distance traveled and class purchased.

In addition to earning traditional SkyMiles through various means—including select promotions—members can now achieve elite status via hotel stays and car rentals booked through Delta Air Lines.

This shift towards revenue-based systems is not unique; British Airways recently announced similar changes within its Executive Club frequent flyer program where Tier Points will be awarded based on money spent rather than distance flown.

Organizations Included in this History
More News

London Heathrow, recognized as Europe's busiest airport, will soon experience an increase in its flight offerings by Oman Air.

Sep 2, 2025

Minneapolis–St. Paul International Airport will commence safety and airfield improvement projects on Runway 12R-30L in two distinct phases throughout 2025.

Aug 22, 2025

Delta Air Lines is adjusting its service between Atlanta and Anchorage, extending flights beyond the summer travel season to a year-round offering.

May 15, 2025

In December 2022, Southwest Airlines faced a major crisis as operational challenges led to the cancellation of 16,900 flights, affecting nearly two million passengers during a peak travel period.

Apr 19, 2025

Harrison Ford, an acclaimed actor known for roles such as Han Solo in "Star Wars" and Indiana Jones, is also a noted aviation enthusiast.

Apr 19, 2025

Iberia Airlines has confirmed a notable shift in its flight schedule connecting Madrid and Dallas/Fort Worth, introducing its first overnight service from Europe to the US.

Apr 19, 2025