Hundreds of JetBlue passengers faced significant disruption when their flight from Turks and Caicos to Boston was delayed for over 24 hours. The delay occurred on December 28, 2024, due to the inbound aircraft being diverted to Fort Lauderdale because of heavy air traffic control congestion. As a result, the plane could not reach Providenciales International Airport in time.
The flight, originally scheduled for Saturday, eventually departed at 16:14 on Sunday, December 29, 2024. During this period, passengers were informed that the airport would close for the night and they had to leave without assistance or accommodation offers from JetBlue staff.
Marty, a passenger traveling with his family, described the situation as "unsettling" and "traumatizing," especially since he had no immediate solution for sheltering his family overnight. Another passenger, Brett, recounted how he found accommodations in an undesirable area after being forced out of the airport.