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Emirates is on track to become the first airline globally to receive the Autism Certified Airline designation. This initiative is part of Emirates' commitment to making air travel more inclusive and accessible, aligning with Dubai's goal of becoming a leading accessible destination.
The certification process involved collaboration with IBCCES, an organization specializing in autism and neurodiversity training. Emirates and IBCCES conducted extensive research, including surveys involving over 14,000 individuals with disabilities and feedback from industry professionals. The result was the development of new standards for accommodating passengers with autism and sensory sensitivities.
As part of this initiative, Emirates will train more than 30,000 staff members in autism and sensory awareness. This training aims to equip staff with skills to address the needs of travelers with autism and their families effectively. It builds on previous training completed by 23,000 staff members in 2023.
