Quantcast

Emirates set to become world's first Autism Certified Airline

Qantas engineers walk off job on one of the busiest travel days of the year
South Korea to safeguard competition after Korean Air, Asiana merger
China Southern returns to Adelaide
Global Airline Industry Revenues Forecast To Top $1 Trillion For First Time In 2025
EasyJet to launch six new routes from the UK next year with £24 flights
A No-Frills Airline Is Getting Into the Premium Game
TAKING OFF: Major airline introduces new inflight service rules with less time to order your drinks
2 Delta flight attendants fail breathalyzer test before flight to JFK
EasyJet reveals plans for new flights from regional UK airport next summer
Airlines not switching quickly enough to green jet fuel, study says
Alaska Airlines tech issue briefly grounds planes in Seattle, disrupts bookings on Cyber Monday
US Senate panel criticizes rising airline seat fees, will call execs to testify
Spirit’s Demise Is a Lesson in ‘Airline-o-nomics’
Inside BA’s new first-class suites: £800 an hour for most private seat
Focus: US airline flight crews confident and angry as unions seek richer contracts
Hawaiian Airlines Eliminates Widebody Route Amid Alaska Airlines Merger
US budget airlines are struggling. Will pursuing premium passengers solve their problems?
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Spirit Airlines files for bankruptcy: How will it affect your travel plans?
British Airways yet to identify cause of latest IT meltdown
Delta Airlines Will Start Serving Shake Shack Cheeseburgers Next Month
United Sees Nearly 30% Surge in Travel to European Christmas Markets
Budget airline Israir to launch flights between Israel and NY, ending wartime monopoly by flagship carrier El Al
Asia's airlines blame supply chain woes for disrupted operations
Qantas and Qatar Airways: Planned partnership in the Australian aviation industry under the microscope
Spirit Airlines delays release of Q3 financial results as debt restructuring talks heat up
Delta investigating after plane’s nose mysteriously suffered damage
What Elon Musk's Starlink means for airlines
CAP OFF Major twist in Dublin Airport passenger cap row as High Court pauses decision in victory for airlines next summer season
Riyadh Air plans new jet order decision early next year
Emirates set to become world's first Autism Certified Airline
Policy
Webp d3z46mx96o3cylxg7bcv2qqszzs8
Ali Mubarak Al Soori Chief Procurement & Facilities Officer | Emirates Airline

Emirates is on track to become the first airline globally to receive the Autism Certified Airline designation. This initiative is part of Emirates' commitment to making air travel more inclusive and accessible, aligning with Dubai's goal of becoming a leading accessible destination.

The certification process involved collaboration with IBCCES, an organization specializing in autism and neurodiversity training. Emirates and IBCCES conducted extensive research, including surveys involving over 14,000 individuals with disabilities and feedback from industry professionals. The result was the development of new standards for accommodating passengers with autism and sensory sensitivities.

As part of this initiative, Emirates will train more than 30,000 staff members in autism and sensory awareness. This training aims to equip staff with skills to address the needs of travelers with autism and their families effectively. It builds on previous training completed by 23,000 staff members in 2023.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

In addition to staff training, Emirates plans to introduce new services throughout 2025. These include 'sensory guides,' digital aids that help travelers make informed decisions about their environments, and neurodiverse sensory products like fidget toys on flights.

Emirates has already achieved significant milestones in this area. In April 2024, it received a Certified Autism Center Designation for its Dubai Check-In facilities at Terminal 3 of Dubai International Airport (DXB). Dubai Airport itself became the first international airport to receive such a designation in December 2023.

These efforts are part of a broader strategy involving collaboration between Emirates, Dubai Airports, Dubai Tourism, and other local authorities. The goal is to make travel more comfortable for neurodiverse customers while supporting Dubai's vision as a Certified Autism Destination (CAD) in the Eastern Hemisphere.

IBCCES continues to provide global standards for training and certification in cognitive disorders. Its programs are recognized worldwide as benchmarks for improving outcomes for individuals with autism and other cognitive disorders.

Organizations Included in this History
More News

The Air Line Pilots Association (ALPA) has announced the launch of a global campaign titled "Safety Starts with Two" to oppose reduced-crew operations and advocate for maintaining two pilots on the flight deck at all times.

Apr 25, 2025

Emirates has announced its status as the world's first Autism Certified Airline and is expanding its 'Travel Rehearsal' program to 17 global cities to support neurodiverse travelers.

Apr 25, 2025

Delta Air Lines has announced a new partnership with Uber, allowing SkyMiles members to earn miles on eligible Uber rides and UberEats orders.

Apr 25, 2025

Hainan Airlines has announced the introduction of exclusive discount vouchers for international transfer passengers at Haikou Meilan International Airport.

Apr 25, 2025

Alaska Airlines has announced the introduction of new nonstop services from San Diego to Phoenix, commencing on August 20.

Apr 25, 2025

Boeing has announced an agreement to sell portions of its Digital Aviation Solutions business to Thoma Bravo for $10.55 billion in an all-cash transaction.

Apr 25, 2025