Winter storm forces massive flight cancellations at Atlanta airport

A travel waiver remains in place for select destinations across the Southeast United States, providing customers with enhanced flexibility to cancel or change their flights. If a flight delay causes a missed connection, Delta will rebook travelers on the next available service.

Delta offers several options for customers facing significant delays. Passengers can use the Fly Delta app or visit the website to adjust their itineraries themselves. Domestic passengers experiencing delays longer than three hours can receive a full refund if they choose not to fly. The same applies if a flight is canceled and they opt not to rebook.

For those not immediately rebooked after a cancellation, Delta encourages contacting customer service either at the airport or via messaging. If an itinerary is partially flown but cannot be completed, refunds will be issued for unused portions of the trip.

Atlanta remains crucial for Delta's operations as it plans its busiest year yet from this hub. Disruptions in Atlanta can affect the entire network and its partners through SkyTeam alliance members like KLM, Air France, and Aeromexico. Restoring operations in Atlanta will help enhance reliability across Delta's network as it aims to return quickly to standard operations.