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In March 2019, an Amtrak traveler earned points during a journey from Portland, Oregon, to Chicago. Since then, the traveler had not used Amtrak services and recently received a notification from AwardWallet indicating that these points were set to expire on April 6.
Amtrak's terms state that points will not expire as long as the account is active within a 24-month period. The definition of "active" involves earning or redeeming points within this timeframe. Without any qualifying activity in two years, the points will expire.
To determine when their Amtrak points would expire, users must navigate through their accounts since expiration dates are not directly visible. By accessing the "My transactions" section and adjusting search parameters to cover a 24-month period before the current date, travelers can ascertain their point status.
