Cargolux enhances digital booking through partnerships with major cargo marketplaces

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Cargolux enhances digital booking through partnerships with major cargo marketplaces

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Stephane Kastler Executive Vice President Maintenance & Engineering | Cargolux

By Sky Industry News

Jan 20, 2025

Cargolux has integrated with the cargo.one, CargoAi, and WebCargo by Freightos marketplaces to enhance its digital quote and booking services. This move aims to improve Cargolux's "speed to market" capabilities, providing customers with quick and direct access to booking options.

Mathieu Weber, VP of Digital Sales & Marketing at Cargolux, stated, "As the demand for digital processes grows, we are intent on embracing change and broadening our digital reach. Joining marketplaces offers an additional, intuitive tool for our clients to book capacity that matches their requirements. This tool will not only enhance customer experience, it will also allow Cargolux to strengthen its market footprint."

Domenico Ceci, EVP of Sales & Marketing at Cargolux, added that this partnership is part of a broader Sales Digitalization program aimed at improving service excellence. "The partnership with marketplaces is the latest step in Cargolux’s wide-ranging Sales Digitalization program. Service excellence has always been central to the Cargolux philosophy and this initiative is an additional step towards seamless and tailored service," he said.

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Initially launched in the Benelux region and Germany, the availability on these platforms will gradually expand to other regions globally.

Cargolux operates a fleet of Boeing 747-8 freighters and Boeing 747-400 freighters from Luxembourg. It plans to replace older aircraft with new Boeing 777-8F models. The airline serves over 75 destinations worldwide through scheduled all-cargo flights and provides charter services as well. With more than 85 offices in over 50 countries and a global trucking network reaching over 250 destinations, Cargolux has established itself as Europe's leading all-cargo airline.

In addition to its core air cargo operations, Cargolux offers aerial firefighting services through Aquarius Aerial Firefighting and follows a Sustainability program based on Environmental, Social, and Governance principles. The company employs nearly 4,000 staff members globally.