Cargolux enhances digital booking through partnerships with major cargo marketplaces

Cargolux has integrated with the cargo.one, CargoAi, and WebCargo by Freightos marketplaces to enhance its digital quote and booking services. This move aims to improve Cargolux's "speed to market" capabilities, providing customers with quick and direct access to booking options.

Mathieu Weber, VP of Digital Sales & Marketing at Cargolux, stated, "As the demand for digital processes grows, we are intent on embracing change and broadening our digital reach. Joining marketplaces offers an additional, intuitive tool for our clients to book capacity that matches their requirements. This tool will not only enhance customer experience, it will also allow Cargolux to strengthen its market footprint."

Domenico Ceci, EVP of Sales & Marketing at Cargolux, added that this partnership is part of a broader Sales Digitalization program aimed at improving service excellence. "The partnership with marketplaces is the latest step in Cargolux’s wide-ranging Sales Digitalization program. Service excellence has always been central to the Cargolux philosophy and this initiative is an additional step towards seamless and tailored service," he said.