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SWISS introduces TWINT for ticket purchases

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SWISS introduces TWINT for ticket purchases
Policy
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Jens Fehlinger Chief Executive Officer | Swiss International Air Lines

SWISS has introduced TWINT as a new payment method for purchasing flight tickets and related services. This option is available through the SWISS app and the swiss.com website, allowing customers to pay for tickets and additional services such as seat reservations from Switzerland.

Swiss International Air Lines (SWISS) aims to expand its payment options by integrating Switzerland's TWINT system. Customers can use this payment method for any SWISS flight departing from Switzerland, provided they are registered TWINT users. To utilize this feature on the SWISS app, users must have the latest version installed.

Heike Birlenbach, Chief Commercial Officer of SWISS, stated: “Adding TWINT as a further payment option marks another step in our ongoing endeavors to give our customers even more choice from their flight booking onwards, and to make their air travel experience as simple and as individual as possible.” She also emphasized SWISS's commitment to partnering with Swiss companies: “We’ve long been firmly committed to Swissness at SWISS, and will always work with partner Swiss companies wherever we can. So we’re all the more delighted that our customers can now also buy their SWISS tickets using Switzerland’s leading and popular payment app.”

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Adrian Plattner, Chief Sales Officer at TWINT, expressed satisfaction with the collaboration: “We’re very pleased to embark on this new collaboration with SWISS. Our companies share the vision of offering our customers in Switzerland a top-class booking and payment product and an outstanding service. By teaming TWINT and SWISS, we’re strengthening the user experience, and we’re bringing Switzerland’s leading airline together with its most popular payment system.”

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