Delta expands fast free Wi-Fi with new partnerships for enhanced flight experiences

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Global Industry News

Delta expands fast free Wi-Fi with new partnerships for enhanced flight experiences

Policy

Kristin Colvile, Vice President – Reservation Sales & Customer Care, Operations | Delta Air Lines

By Sky Industry News

Feb 3, 2025

Delta Air Lines has announced significant advancements in its in-flight entertainment and connectivity services, highlighting the expansion of its fast, free Wi-Fi offerings. The airline now provides this service to a majority of its over 200 million annual customers, enabling them to browse, stream, and game during flights. The rollout of Delta Sync Wi-Fi is progressing rapidly on domestic flights and is set to expand internationally.

Julieta McCurry, Vice President of In-Flight Entertainment and Connectivity at Delta, stated, "Delta is constantly listening to our customers and evolving to meet their needs. We know they want an in-flight experience similar to what they have at home." She added that the company plans to enhance the Delta Sync products with collaborations involving YouTube and DraftKings.

Delta's new partnerships are poised to elevate the passenger experience further. A collaboration with DraftKings aims to offer SkyMiles Members free gaming options through Delta Sync Wi-Fi on personal devices. This initiative will not involve any form of gambling with real money or miles.

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Additionally, a partnership with YouTube will allow SkyMiles Members ad-free access to content from creators, podcasts, and music artists while flying. This reflects Delta's commitment to delivering an at-home entertainment experience onboard.

The airline has equipped over 880 aircraft with streaming-speed connectivity via Delta Sync Wi-Fi. It expects international routes' availability by summer 2025 and regional routes later in the year. Furthermore, more than 330 aircraft feature the new Delta Sync seatback system offering personalized trip notifications and recommendations.

In two years since implementing fast, free Wi-Fi, over 3.5 million new SkyMiles Members have joined through accessing this service. These members tend to be younger than the average base member demographic. Millennials and Gen Z now constitute 60% of all users engaging with Delta Sync Wi-Fi.

McCurry emphasized that "SkyMiles Members can expect something fun and unexpected each time they fly with us," underlining Delta's dedication to providing tailored experiences for its passengers.

Organizations Included in this History

Delta Air Lines, Inc.

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Delta expands fast free Wi-Fi with new partnerships for enhanced flight experiences

GLOBAL INDUSTRY NEWS

US court blocks Biden administration's airline fee disclosure rule

JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan

These Frequent Fliers Are Done With Loyalty Programs

JetBlue accepting Venmo as payment method for flights purchased through mobile app

United Airlines stock rallies on results, as growing demand wasn’t just about premium seats

Delta Adds Another Alaska Route

Southwest to Reduce Pilot Head Count at Several Bases

Dublin Airport savings boost for holidaymakers – but passengers need to be quick

American Halts CRJ-200 Operations

Shanghai Airlines to Launch Casablanca Route

Delta employees to receive an average five weeks of pay in annual profit sharing

Akasa Air faces DGCA heat for lapses; warning letter issued to airline's accountable manager

Indigo Eyes European Market Amid Intensifying Competition with Air India

Air India to operate daily Delhi-Prayagraj flights for Maha Kumbh

Engine maker agrees to compensate WizzAir for grounded planes

Turkish Airlines’ flights are riddled with bedbugs, passengers say

British Airways frequent flyers react to Executive Club changes

Inside the short-lived, men-only flights where kids and women were banned but cigar and pipe smoking were rife

China steps up drive to break Boeing, Airbus grip on plane market

Heathrow’s New York service clings to spot in top aviation routes

Airline praises pilots in crash-landing where both died but nearly half the passengers survived

Mexico state airline to buy five Embraer planes next year

A record number of people are expected to fly over the holidays. That's good for travel stocks, but not for passengers.

American Airlines technical issue sparks travel chaos on Christmas Eve as flights heavily delayed after being grounded

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It’s beginning to look like another record for holiday travel

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Organizations Included in this History

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Aviation Comments

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