Dnata launches high-tech “station of tomorrow” at Orlando International Airport

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Dnata launches high-tech “station of tomorrow” at Orlando International Airport

Events

David Storey Vice President – Health, Safety & Environment | dnata

By Sky Industry News

Feb 4, 2025

dnata, a global air and travel services provider, has introduced the "Station of Tomorrow" at Orlando International Airport. This initiative brings advanced technologies to improve efficiency, safety, and environmental performance while enhancing the passenger experience.

The Orlando station marks a new standard for dnata's operations in the United States. With an investment of $3 million, dnata has implemented a fully electric ground support equipment fleet and various advanced systems including passenger service, telematics, resource management, virtual training, and anti-collision systems.

The project is expected to boost economic growth locally by strengthening the aviation sector and creating 50 new jobs with plans for further expansion. Partners in this project include Lufthansa Group, Oshkosh AeroTech, Evitado Technologies, and AVIAR.

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David Barker, Regional CEO for Americas at dnata stated: "We are proud to invest in Orlando...and lead the way in shaping the future of ground handling." He emphasized dnata's commitment to implementing scalable solutions that enhance operational performance and service quality across its 22 U.S. locations.

Jörg Mnich from Lufthansa Group expressed excitement about expanding their partnership with dnata in North America. "Having Discover Airlines as launching customer at the 'Station of Tomorrow'...shows the spirit of the partnership," he said.

Lars Michael Wendel from Discover Airlines highlighted the benefits of efficient technological processes combined with environmental considerations at the new station: "We are particularly excited about...the anti-collision system."

The "Station of Tomorrow" integrates various technologies aimed at improving efficiency and service quality throughout airport operations. Key features include:

- A fully electric fleet of 14 GSEs.

- Digital solutions like check-in kiosks and baggage management systems.

- A single digital platform for managing ground handling processes.

- Advanced telematics systems for real-time monitoring.

- Virtual reality training to complement classroom learning.

- A resource management system for optimal workforce allocation.

- AI-powered tools for enhanced monitoring capabilities.

- An innovative collision avoidance system to enhance safety.

dnata operates at 22 airports across the United States providing ground handling and cargo services through a team of over 3,500 aviation professionals.