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Southwest's layoffs dent its worker-first culture
Abu Dhabi's long-haul carrier Etihad Airways sees record $476 million profit in 2024
Jet2 warns of profits squeeze from rising costs and late bookings
Southwest bends further to activist shareholder Elliott's demands
Downgraded on a flight? Take these simple but important steps to get your money back
Delta Offers Over $2 Million to CRJ Crash Passengers
Boeing Delays Continue for Alaska, Hawaiian
Hong Kong Airlines launches daily Sydney flights
Airline to launch new bunk beds in economy on long-haul flights next year
How Airline Employees Are Coping After Deadly Washington Crash
Major airline reverses in-flight menu change amid outcry
British Airways frequent flyer scheme changes: everything you need to know
Airline introduces world-first hand luggage ban on popular travel gadget
Air Canada Delays Boeing 767 Reentry
Flight Centre tips ‘price war’ as first direct Melbourne to LA Delta flights go on sale
FAA reverses course on meeting prohibition, blaming rogue employee
British Airways tweaks frequent flyer scheme after backlash
Delta flight from New York to Florida diverted to North Carolina due to ‘odor in the cabin’
EASA Certifies Safran’s First Electric Motor
US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
Delta to Resume Tel Aviv Flights April 1
Boeing CEO Ortberg outlines 2025 priorities after heavy losses
Storm Eowyn: Thousands of trains, flights and ferries cancelled as 100mph wind batters UK
Indian carrier long haul: IndiGo returns to profitability, plans long haul flights
These Frequent Fliers Are Done With Loyalty Programs
JetBlue accepting Venmo as payment method for flights purchased through mobile app
United Airlines stock rallies on results, as growing demand wasn’t just about premium seats
Delta Adds Another Alaska Route
Southwest to Reduce Pilot Head Count at Several Bases
Delta celebrates 100 years of connecting people through dedicated employees
Policy
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Ryan Gumm, Senior Vice President – Flight Operations | Delta Air Lines

Allison Ausband, Executive Vice President and Chief People Officer for Delta Air Lines, oversees the company's global talent management and HR service delivery functions. She supports the 100,000 employees who contribute to Delta's operations.

Delta has been connecting the world for a century, largely due to its dedicated workforce. Employees like pilots, flight attendants, customer service agents, and technicians play crucial roles in maintaining this connection. They are supported by professionals who plan and solve challenges alongside frontline leaders.

Atlanta-based flight attendant Frances McGee exemplifies this dedication. She shared her thoughts on her role during a conversation at Delta's Flight Attendant Training Center in Atlanta. "Connecting with people," she said, is her favorite part of the job. "I've made so many friends here," she added.

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Frances's commitment extends to mentoring new flight attendants, helping them understand what it means to serve Delta customers: "We want to treat them as if they are in our homes," she explained.

Reflecting on Delta's centennial anniversary and past challenges such as bankruptcy and the COVID-19 pandemic, Frances expressed optimism about the future: "I try to pass the torch to the new generation... I'm so excited to see what the future brings."

Ausband shares this sentiment about Delta's journey and prospects.

Organizations Included in this History
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