American Airlines and JetSmart are in the process of finalizing details to allow AAdvantage miles redemptions on JetSmart flights. Victor Mejia, chief commercial officer of JetSmart, acknowledged that there have been "some challenges" in implementing AAdvantage as JetSmart's loyalty program. He shared this update at the Routes Americas conference in Nassau, Bahamas.
The collaboration between American and JetSmart began in July 2021 when they announced plans for JetSmart to adopt AAdvantage as its loyalty program. In September 2024, a significant milestone was achieved when AAdvantage members could earn miles and Loyalty Points on JetSmart flights across South America. However, the anticipated rollout of miles redemptions has yet to occur.
Mejia assured that AAdvantage redemptions will be available "very soon," though he did not specify an exact date but confirmed it would happen within the year. He emphasized the importance of this development for customers in Latin America who may have enough miles for shorter regional flights.