Federal Express Corporation has introduced a new digital tool in Thailand, aimed at simplifying the import process for customers. The Collaborative Shipping Tool is designed to enhance collaboration between Thai importers and their overseas shippers during the creation of Air Waybills (AWB), thereby improving efficiency in global goods movement.
Thailand's role as a significant shipping hub in Southeast Asia was underscored by a record growth in cross-border trade of over 6% in 2024. However, challenges such as failed pickups and lack of shipment visibility continue to affect importers globally, with inaccurate customs paperwork posing specific hurdles for Thai businesses. These issues often lead to delays and increased costs, impacting business operations.
The new tool allows importers to share the AWB creation process directly with shippers, facilitating confirmation of shipment details and scheduling pickups according to readiness. This collaborative feature aims to improve the success rate of shipment pickups and ensure greater efficiency.