American Airlines has implemented Apple's AirTag technology to help passengers locate lost luggage. This move aligns with other airlines that have adopted the tech, responding to travelers' increasing reliance on such devices for tracking their belongings.
Passengers can now share their AirTag location with American Airlines in case of misplaced baggage. This is facilitated through Apple's Share Item feature on iOS 18.2 or later, which allows users to generate a link and provide it to the airline when a bag goes missing during trips involving U.S. airports. The process requires passengers to scan a QR code at the baggage office to initiate a claim.
Apple's senior vice president of Services, Eddy Cue, highlighted the importance of this tool: "Find My is an essential tool for users around the world to keep track of and find their belongings... With Share Item Location, we’re excited to give users a new way to easily share this information directly with third parties like airlines, all while protecting their privacy."