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When L. Williams booked a Caribbean cruise, she believed she was dealing with a travel agent from Carnival Cruise Line. Unfortunately, the individual was a scammer, and it took five years for her to realize she had lost $3,500.
Williams enjoyed a weeklong cruise aboard Carnival Freedom in December 2019 without knowing of the impending issue. In 2024, as her family planned another Carnival cruise, Williams discovered that her reservation had disappeared from her account. After contacting Carnival, she learned that her name had been added to the "Do Not Sail" list because the previous cruise had been paid with a stolen credit card.
"I was stunned," said Williams. "The credit card used for payment was reported stolen after our trip." Despite being asked to repay $3,500 to Carnival, there was no guarantee of being removed from the list.
