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FedEx launches tool aimed at simplifying global imports through improved collaboration

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FedEx launches tool aimed at simplifying global imports through improved collaboration
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John A. Smith FedEx Express Leadership President and Chief Executive Officer U.S. & Canada Ground Operations | FedEx

Federal Express Corporation (FedEx), one of the world’s largest express transportation companies, today announced the launch of the Collaborative Shipping Tool. This new digital tool simplifies the import process for customers by enabling seamless collaboration during Airway Bill (AWB) creation between importers and shippers, enhancing overall efficiency when moving goods across the globe.

Global merchandise trade is set to increase by 3%, with imports in Asia projected to grow by 5.1% in 2025. China also holds significant potential for import growth. In 2024, China’s imports reached 18.39 trillion yuan, and it is expected to maintain its position as the world’s second-largest importer. According to a study by the International Trade Centre, failed pickups and lack of shipment visibility are among the top challenges faced by importers globally. Such inefficiencies directly impact business operations, underscoring the need for digital solutions like the Collaborative Shipping Tool.

This shipping tool allows importers to share the Airway Bill (AWB) creation process directly with shippers, enabling them to confirm shipment details and schedule pickups based on their readiness. This collaborative feature is designed to improve the success rate of shipment pickups, ensuring greater efficiency in the import journey.

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“As global supply chains grow increasingly complex, businesses must adopt smarter logistics solutions to remain competitive,” said Salil Chari, senior vice president of Marketing and Customer Experience at FedEx Asia Pacific. “At FedEx, we’re leading the way by leveraging digital innovation to help our customers anticipate challenges and navigate the changing marketplace. The Collaborative Shipping Tool fosters seamless collaboration between importers and shippers, allowing businesses to optimize their supply chains and reduce inefficiencies. By simplifying imports, we’re not just enhancing operations— we’re shaping the future of logistics. ”

“China is the core engine of global trade. As its import volume continues to expand, the demand for enhanced efficiency and visibility in cross-border transportation is accelerating,” said Poh-Yian Koh, senior vice president of FedEx and president of FedEx China. “By providing local customers with a streamlined solution to manage inbound shipments digitally, the Collaborative Shipping Tool simplifies how Chinese customers connect with international shippers, enabling more efficient management of their global supply chains. With ongoing improvements like this, FedEx is shaping a smarter supply chain for all businesses and facilitating seamless movement of goods from and to China. ”

Key Benefits of Collaborative Shipping Tool:

Seamless Collaboration & Enhanced Flexibility – Importers can now share AWB creation process with shippers allowing them to confirm or edit package details and provide pickup date and time based on their availability. This improves shipment data accuracy enhances overall success rate of pickups minimizes

shipment delays.

Improved Visibility – Importers gain real-time insights into pickup process

ensuring greater transparency control over their shipments.

Enhanced User Experience – Shipping tool designed be simple intuitive making

import process easier more efficient both importers shippers.

Collaborative Shipping Tool available all FedEx import customers Asia Pacific

Europe United States Canada Middle East Indian Subcontinent Africa enabling

seamless collaboration global shippers addition complements company other

digital solutions like iClear which simplifies entire import process offering

customers comprehensive suite options manage import shipments Together these

innovations reinforce FedEx commitment enhancing import experience customers

improving overall logistics efficiency For more information Collaborative

Shipping Tool other FedEx innovations please visit

Organizations Included in this History
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