FedEx introduces collaborative shipping tool aimed at improving global logistics

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FedEx introduces collaborative shipping tool aimed at improving global logistics

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John Dietrich FedEx Executive Leadership Executive Vice President and CFO | FedEx

By Sky Industry News

Mar 3, 2025

FedEx introduces tool to enhance import process and logistics efficiency

HONG KONG, February 20, 2025 - Federal Express Corporation, one of the world's largest express transportation companies, announced the introduction of the Collaborative Shipping Tool. This innovative digital tool enables importers and shippers to collaborate seamlessly when creating Air Waybills (AWB), simplifying customers' import processes and enhancing overall efficiency in global cargo transportation.

Global merchandise trade volume is projected to grow by 3% in 2025, with Asian imports expected to increase by 5.1%. Research from the International Trade Centre highlights that failed pick-ups and lack of transport visibility are among the major challenges faced by importers worldwide. These inefficiencies directly impact business operations, underscoring the need for digital freight solutions like the Collaborative Shipping Tool.

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The shipping tool allows importers to share the AWB creation process with shippers, enabling them to confirm transport details and schedule pick-up times based on shipment readiness. This collaborative feature aims to improve pick- up success rates and ensure a more efficient import process.

"As global supply chains become increasingly complex," said Salil Chari, Sr. Vice President of Marketing & Customer Experience for FedEx Asia Pacific, Midde East & Africa. "It is imperative for businesses to adopt smarter logistics solutions to stay competitive. "Chari added," FedEx is at the forefront of this shift; we leverage digital innovations that help our customers anticipate challenges and navigate an ever-evolving marketplace. "The Collaborative Shipping Tool fosters seamless collaboration between importers and shippers, allowing businesses to optimize their supply chains and mitigate operational inefficiencies. "By streamlining import processes," he concluded," we not only enhance operational efficiency but also contribute towards shaping the future of logistics. "

The key benefits of the Collaborative Shipping Tool include:

Enhanced Collaboration & Flexibility - Importers can now share AWB creation w ith shippers, allowing confirmation or editing of package details and scheduli ng pick-up dates/times based on readiness status.This improves data accuracy a nd reduces delays.

Improved Shipment Visibility - Importers gain real-time insights into th e pick-up process, ensuring greater transparency and control over shipments.

Optimized User Experience - The easy-to-use design ensures a smoother an d more efficient shipping experience for both importers and shippers.

The Collaborative Shipping Tool is available for all FedEx Import customers in Asia Pacific region as well as Europe USA Canada Middle East Indian Subcontine nt Africa enabling seamless collaboration with global shippers

For more information on FedEx's Collaborative Shipping Tool other innovative l ogistics solutions please visit [website].