"Our strong earnings benefit our customers too," Fehlinger added. "We'll be investing some CHF 1 billion annually over the next five years in providing a top-notch air travel experience both in the air and on the ground while also investing in sustainability. "
SWISS operated over nine percent more flights in 2024 than in the previous year and transported more passengers overall. Despite challenges such as air traffic control resource shortages and geopolitical developments, average punctuality improved to65 per cent , up four percentage points from last year.
"Our various actions to raise our punctuality and reduce irregularities are showing their first successes," said SWISS Chief Operating Officer Oliver Buchhofer. "At the same time, we still had too many disruptions over course of last year. "
One key highlight for 2025 will be arrival summer first SWISS Airbus A350, currently undergoing final assembly at Toulouse factory preparations ahead full swing pilots cabin crew technical personnel undergoing requisite training
"2025 is shaping up landmark company," says SWISS Chief Commercial Officer Heike Birlenbach "We're making substantial investments deliver host innovations customers aware long wait improvements urgently required these should now seen felt from week onwards "
The new 'SWISS Senses' concept will gradually adopted long-haul services course present offering range product service features designed appeal senses eyes ears nose taste touch innovations extend newly devised cabin design modern seating all four travel classes along expanded inflight food beverages bedding items reusable tableware Economy Plus Alpine Valley signature scent available various forms hand lotion refresher towels
Swiss WorldCargo division enlarged service offer expansion route network Seoul enabled cargo markets served helping strengthen Switzerland connections world trade network Swiss WorldCargo transported around305000 tonnes airfreight lastyear14-per-cent increase focus high-value consignments continued reap rewards special cargo precious metals banknotes pharmaceutical products accounted over50 per cent business
In summary despite slight decline earnings due increased market capacity longer aircraft downtimes high cost pressures non-recurring items positively impacting revenue development SWISS remains strong stable committed future investments innovation excellence sustainability transporting approximately18 million passengers operating142000 flights achieving seat load factor841 per cent
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