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dnata secures seven-year ground handling license at Zürich Airport

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dnata secures seven-year ground handling license at Zürich Airport
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Sébastien Doussin Divisional Vice President – Global Ground Services & Destination Management | dnata

dnata, a global air and travel services provider, has been re-awarded the license to provide ground handling services at Zürich Airport (ZRH) in Switzerland. The extension follows a competitive public tender conducted by the airport operator and secures dnata’s position at ZRH for another seven years.

dnata currently serves 40 passenger and cargo airlines in Zürich with a team of over 500 employees, handling over 35 aircraft turnarounds and 150 tonnes of cargo daily.

The company’s recent investments at the airport include the rollout of its digital cargo management system, One Cargo, which automates key business and operational functions such as safety and quality monitoring, reporting, and ULD management with an integrated cloud-based platform. It also invested in advanced ground support equipment (GSE), increasing the share of electric vehicles in its fleet to 42%.

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In addition, dnata recently announced plans to boost its cargo handling capacity by over 50% at ZRH. Having signed a lease agreement with the airport authority, the company plans to operate its new 9,500m² advanced warehouse facility as the sole occupant. The facility is already under construction and expected to open in early 2027.

Willy Ruf, dnata Switzerland’s Managing Director, said: “We are proud to have earned the trust of Zürich Airport once again. The renewal of our license is a clear vote of confidence in our team, highlighting our reliability and commitment to service excellence. We will continue to invest in our people, infrastructure and equipment to deliver best-in-class services to our customers. ”

Besides Zürich, dnata operates at Geneva Airport (GVA) in Switzerland. In 2024, dnata’s team assisted over four million departing passengers and moved more than 103,000 tonnes of cargo across the country.

Organizations Included in this History
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