Quantcast

American Airlines Chief Customer Officer: 'Our customers are eager to see new food and drinks across our menus'

Airline Stocks To Keep An Eye On - April 28th
Report: JetBlue, United Mulling Partnership
New First-Class Suites, Futuristic Aircraft and the Top Air Travel News From April 2025
Southwest Airlines Announces Reimagined Fare Products, New Benefits for Rapid Rewards Credit Cardmembers and Tier Member Customers
New Alaska Airlines trading cards take flight this World Pilots’ Day - Alaska Airlines News
United CEO calls Trump's tariffs a 'chess game'
Virtual Training Becomes a Reality
Flight tickets from Srinagar remain exorbitantly high despite aviation ministry request
RTX Q1 Earnings & Sales Beat Estimates, Increase Year Over Year
Delta faces federal investigation as it scraps hundreds of flights for fifth straight day
Coalition pledges to remove EV tax break two days after Dutton ruled out scrapping it – as it happened
Adani’s airport unit seeks $750 million loan from global banks
GE Aerospace affirms outlook; CEO met with Trump to discuss tariffs
Flight made emergency landing in Denver after reported animal strike and engine fire
General Dynamics says G800 jet receives FAA, EASA certifications
Archer unveils plans for NYC air-taxi network in partnership with United Airlines
United Airlines doubles down on Chicago roots with new O'Hare billboards
ICAO Proposes ‘Journey Pass’ Biometric ID Boarding
Gatwick airport strikes, Easter 2025: will my flight be cancelled?
Boarding passes and check-in could be scrapped in air travel shake-up
The most in Mexico: American Airlines adds 30th destination as part of a record-breaking schedule
European air traffic warning means summer delays for holidaymakers
The EU rule change that could affect millions of Brits when their flight is delayed or cancelled
Delta Earnings Land Soon. Why They’re Key for Airline Stocks and the Economy.
Avelo Airlines to Operate Deportation Flights, Hiring Flight Attendants
Travel chaos 2025: all the strikes and disruption expected across Europe
Qatar Airways accelerates Starlink wifi implementation
Southwest Airlines extends flight schedule through early April 2025
Cathay Pacific reaches 3,400 pilots this year, with low resignation rate of 2.9%
Qatar Airways Nears Boeing 777 Fleet-Wide Starlink Upgrade
American Airlines Chief Customer Officer: 'Our customers are eager to see new food and drinks across our menus'
Events
Webp american airlines lady
Heather Garboden, American Airline's Chief Customer Officer | https://www.linkedin.com/in/heather-garboden/

Heather Garboden, Chief Customer Officer of American Airlines, announced that as spring travel increases, customers will have access to new food and drink options both in-flight and at Admirals Club lounges. Garboden made this statement in a March 10 press release.

"As spring travel heats up, our customers are eager to see new food and drinks across our menus," said Garboden. "Whereas warm comfort foods like soups rule the skies in the fall and winter, the spring season has people craving fresh fruits and vegetables, as well as tried-and-true summer dishes like our new sliders and fries."

American Airlines is introducing regionalized menus and an updated beverage selection at Admirals Club lounges across the United States and Canada. In-flight offerings will include new breakfast entrees and the option to preorder sliders and fries after a successful test at Chicago O'Hare International Airport (ORD). Starting March 18, AAdvantage members can use miles to purchase food and beverages on eligible flights. These updates are part of the airline’s efforts to enhance customer dining experiences both in lounges and in the air.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Travel food blogger Matthew Klint reported that American Airlines served a satisfying dinner on a flight from Chicago to Los Angeles. He noted the short ribs with mac and cheese as a comforting and enjoyable meal, highlighting it as one of six preorder options available for First Class passengers. Klint remarked that the meal stood out as a positive in-flight dining experience.

According to American Airlines' website, Admirals Club is the airline's network of airport lounges, offering members and eligible travelers a comfortable space to relax before flights. Amenities typically include complimentary Wi-Fi, snacks, beverages, and dedicated customer service representatives. Additionally, Admirals Club memberships provide access to nearly 50 Admirals Club lounges and over 60 partner lounges worldwide. Travelers without a membership can purchase a One-Day Pass for $79 or 7,900 AAdvantage miles for single-day access. Members also enjoy access to partner lounges such as Alaska Airlines Lounges and Qantas Clubs.

In addition to food options, Admirals Club lounges will offer premium spirits along with new mixers and non-alcoholic beverages. These updates align with seasonal shifts in customer preferences, focusing on lighter and fresher flavors.

American Airlines is headquartered in Fort Worth, Texas, and is one of the world’s largest airlines by fleet size and passengers carried. The airline operates nearly 6,800 flights daily to more than 350 destinations across 60 countries.

Organizations Included in this History
More News

EVA Air has announced the return of the 2025 EVA Marathon in Taipei, with registration now open for race distances ranging from 3K to 42K.

May 12, 2025

Airlines for America announced its support for Transportation Secretary Sean Duffy's commitment to modernizing the national air traffic control system and maintaining airspace safety.

May 12, 2025

Ethiopian Airlines has announced a 15% discount on flights to Singapore and Kuala Lumpur from select destinations.

May 12, 2025

Cathay Pacific has announced the reopening of its redesigned lounge, The Bridge, at Hong Kong International Airport.

May 12, 2025

Emirates has announced the launch of a new daily direct flight between Dubai and Hangzhou, marking its fifth gateway into mainland China.

May 12, 2025

Aeroméxico has announced the launch of a social media trivia contest, offering participants an opportunity to win prizes associated with the Tecate Emblema Festival.

May 12, 2025