Quantcast

American Airlines Chief Customer Officer: 'Our customers are eager to see new food and drinks across our menus'

American Airlines Launches Ultra‑Long‑Haul DFW–Manila Flights
Thousands of flights canceled or delayed across America's busiest airports
Emirates operates with SAF at London Heathrow Airport
British Airways Introduces Brunch Service on Long-Haul Flights
AirAsia FREE SEATS is BACK! - Book Cheap Flight now!
FAA Investigating After JetBlue Plane Skids Off Runway
Virgin Atlantic Offers Family-Friendly Holiday Packages
The Billion-Dollar Outlier That's Rescuing San Francisco Tourism
New Heathrow Security Rule Makes Packing Bags Easier for Travelers
Alaska Airlines Adding More Boeing 787 to Boost Seattle Hub
Ryanair cancels 170 flights, disrupts over 30,000 passengers on French ATC strike
What to Know About Travel to Europe During This Record-Breaking Heatwave
Airport Workers Save the Day After Woman Loses Diamond from Her Engagement Ring in Baggage Carousel
I never talk to strangers on the plane. After my dad died, a passenger helped me talk about my grief.
American Airlines reveals new summer route: Miami → Rome
Budget UK airline launches huge sale with £29 flights to 475 holiday hotspots – but you’ll have to be quick
Delta Passengers Can Book a ‘Last Mile’ Private Jet Charter to Europe This Summer
Honeywell Runway Safety Technology Selected by Southwest Airlines for Fleetwide Installation
Southwest Airlines Adds Cockpit Alerts to Boost Runway Safety
FAA Drone Detection Testing
This Airline Is Going to Start Handing Out $675 Fines to 'Unruly' Passengers: 'It Is Unacceptable'
Summer of savings? New analysis shows airfare has dropped significantly - The Points Guy
FAA Admits Uncertainty On Drone Numbers In U.S. Airspace, Raising Safety Concerns
Travelers are taking extreme measures and using hacks to avoid airline baggage fees
Pigeons Cause Chaos on Delta Flight
United Airlines’ Uniforms Get A Facelift—And A Political Filter
United Continues to Face Catering Chaos at San Francisco
Passenger tries opening plane door mid-flight, gets zip-tied by veterans
Passenger Stows Away on Delta Flight from New York to Paris
Air India Eyes 10 New Codeshare , Plans Global Expansion
American Airlines Chief Customer Officer: 'Our customers are eager to see new food and drinks across our menus'
Events
Webp american airlines lady
Heather Garboden, American Airline's Chief Customer Officer | https://www.linkedin.com/in/heather-garboden/

Heather Garboden, Chief Customer Officer of American Airlines, announced that as spring travel increases, customers will have access to new food and drink options both in-flight and at Admirals Club lounges. Garboden made this statement in a March 10 press release.

"As spring travel heats up, our customers are eager to see new food and drinks across our menus," said Garboden. "Whereas warm comfort foods like soups rule the skies in the fall and winter, the spring season has people craving fresh fruits and vegetables, as well as tried-and-true summer dishes like our new sliders and fries."

American Airlines is introducing regionalized menus and an updated beverage selection at Admirals Club lounges across the United States and Canada. In-flight offerings will include new breakfast entrees and the option to preorder sliders and fries after a successful test at Chicago O'Hare International Airport (ORD). Starting March 18, AAdvantage members can use miles to purchase food and beverages on eligible flights. These updates are part of the airline’s efforts to enhance customer dining experiences both in lounges and in the air.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Travel food blogger Matthew Klint reported that American Airlines served a satisfying dinner on a flight from Chicago to Los Angeles. He noted the short ribs with mac and cheese as a comforting and enjoyable meal, highlighting it as one of six preorder options available for First Class passengers. Klint remarked that the meal stood out as a positive in-flight dining experience.

According to American Airlines' website, Admirals Club is the airline's network of airport lounges, offering members and eligible travelers a comfortable space to relax before flights. Amenities typically include complimentary Wi-Fi, snacks, beverages, and dedicated customer service representatives. Additionally, Admirals Club memberships provide access to nearly 50 Admirals Club lounges and over 60 partner lounges worldwide. Travelers without a membership can purchase a One-Day Pass for $79 or 7,900 AAdvantage miles for single-day access. Members also enjoy access to partner lounges such as Alaska Airlines Lounges and Qantas Clubs.

In addition to food options, Admirals Club lounges will offer premium spirits along with new mixers and non-alcoholic beverages. These updates align with seasonal shifts in customer preferences, focusing on lighter and fresher flavors.

American Airlines is headquartered in Fort Worth, Texas, and is one of the world’s largest airlines by fleet size and passengers carried. The airline operates nearly 6,800 flights daily to more than 350 destinations across 60 countries.

Organizations Included in this History
More News

Eurowings has been recognized as one of the top airlines in Europe, according to a study by the consumer portal Flightright.

Jul 25, 2025

Martha Arauz is the Human Resources Manager at LAV, where she is dedicated to promoting a positive work environment.

Jul 25, 2025

Content creators Adriana and Dylan, known as 2passports1dream, have highlighted Singapore Airlines' business class offerings on TikTok, specifically praising the airline's 'Book the Cook' program.

Jul 24, 2025

Alaska Airlines' Mileage Plan has been recognized as the "Best Airline Rewards Program" by U.S. News & World Report for the 11th consecutive year.

Jul 24, 2025

Alaska Airlines and Hawaiian Airlines are set to introduce a significant change on their Seattle-Tokyo route.

Jul 24, 2025

If you're a Verizon customer, there is a new credit card offer that may be worth considering.

Jul 24, 2025