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Southwest Airlines has filed a complaint against the City of San Antonio, alleging that the city predetermined the terminal allocation at San Antonio International Airport's new facilities. The airline claims it is being left in Terminal A, which it describes as "functionally obsolete" and "undersized."
In its filing with the Federal Aviation Administration (FAA), Southwest Airlines asserts that despite efforts to negotiate gate allocations at the new terminal in good faith, internal documents reveal that San Antonio's decision was pre-determined. The airline further alleges these documents show the city engineered the process to exclude Southwest from the new facility without addressing deficiencies in Terminal A.
The airline also states that San Antonio argues against allocating space for Southwest at the new terminal due to perceptions about its passengers' profile. The city allegedly views Southwest's passengers as lacking "fit" and "desirability" because they do not use lounges or book premium cabin seats. Despite this, Southwest plans to upgrade cabins across its fleet in 2025.
