Quantcast

Air India's Chicago-Delhi flight returns due to clogged toilets

Wizz Air becomes first airline to operate P&W-powered Airbus A321XLR jet
Hawaiian Airlines’ new ‘no show’ policy may make travel more expensive
Global Airlines Launches Inaugural Flight, Aiming to Revive 'Golden Age of Travel'
Boeing scores Middle East plane deal during Trump visit
Air travel will be ‘worse’ this summer, lawmakers warn — as FAA gives infuriating update on system fixes, staffing issues
United Airlines CEO Reassures Passengers About Newark Airport Safety
American Testing Tech to Help Passengers Make Connecting Flights
British Airways to use AI in efforts to improve operations
American Airlines Tests New Tech to Help Passengers With Tight Connections During Summer Rush
Flight Diverted After Pregnant Woman on Board Goes into Labor and Delivers Her Baby: Report
United Airlines CEO Scott Kirby says "this is the most optimistic I've been in my entire career about finally getting the FAA fixed"
U.S. Transportation Secretary Sean P. Duffy Unveils Plan to Build Brand New, State-of-the-Art Air Traffic Control System
Passenger rushing for next flight can't believe what woman next to her does
Why fuel price crash won’t make flying cheaper
Kristi Noem says travelers without Real ID will still be able to fly after deadline
Frontier Airlines Announces New Routes Launching This Summer, Connecting Baltimore With Chicago O’Hare and Trenton, N.J. With Myrtle Beach, S.C.
Airlines in North America prioritize investments in cyber, AI
The evolution of the airline uniform — a cross check
Global Airlines & HiFly Operate 1st Passenger Airbus A380 Flight Between Barcelona And Berlin
American Airlines unveils ritzy new plane suites launching this summer
Airline Stocks To Keep An Eye On - April 28th
Gatwick Airport Faces Potential Strikes
50 New Routes Starting In May 2025
Report: JetBlue, United Mulling Partnership
New First-Class Suites, Futuristic Aircraft and the Top Air Travel News From April 2025
Southwest Airlines Announces Reimagined Fare Products, New Benefits for Rapid Rewards Credit Cardmembers and Tier Member Customers
New Alaska Airlines trading cards take flight this World Pilots’ Day - Alaska Airlines News
United CEO calls Trump's tariffs a 'chess game'
Virtual Training Becomes a Reality
Korean Air Restarts Longest 747 Passenger Flight in the World
Air India's Chicago-Delhi flight returns due to clogged toilets
Policy
Webp received 541006185685517
Air India Boeing 777-300ER | Official Website

Passengers on an Air India Boeing 777-300ER flight from Chicago to Delhi encountered an unusual issue when most of the 12 onboard toilets became unusable mid-flight. The incident took place on March 5, 2025, as Air India Flight 126 was flying over Greenland, approximately one hour and forty-five minutes after departure. Initially, only four lavatories were functional, but the situation worsened until just one remained operational.

Faced with a lack of suitable European diversion airports at night, the airline decided to return to Chicago nearly ten hours into the journey. Upon landing, passengers disembarked safely and received hotel accommodations while Air India arranged alternative travel plans. No injuries were reported despite the disruption.

During the flight, passengers grew increasingly frustrated as lavatories became unavailable. Flight attendants attempted to manage the situation by directing passengers to operational toilets and reminding them of proper lavatory etiquette. However, tensions rose as the flight continued.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

An investigation revealed that non-flushable items clogged the aircraft's toilets. An Air India spokesperson stated: "We would like to confirm that as part of our investigation into the incident, our teams found polythene bags, rags, and clothes that had been flushed down and stuck in the plumbing."

Airline staff emphasized passenger cooperation in preventing such situations. Some frequent flyers suggest stricter pre-flight announcements or in-flight videos educating travelers on lavatory use. Others propose improved signage in multiple languages.

Following this event, Air India urged passengers to use aircraft lavatories responsibly and avoid flushing inappropriate items. The airline stressed that onboard lavatory systems are delicate and not designed for anything other than human waste and toilet paper.

While rare, lavatory-related incidents can lead to significant inconveniences during flights. Notable past events include Varig Flight 820 in 1973 and Air Canada Flight 797 in 1983—both involving fires originating from lavatories—which led to changes in aviation safety regulations.

In response to these issues, airlines may need reinforced vacuum systems capable of handling minor obstructions more effectively or smart sensors detecting improper items before they enter the system. Strengthening ground crew competencies and expanding passenger education efforts could also help prevent future incidents.

By combining technological advancements with proactive passenger awareness programs, airlines aim to minimize risks associated with lavatory malfunctions.

Organizations Included in this History
More News

Japan Airlines has announced a giveaway campaign offering tickets to the final performance of Tokyo DisneySea's Big Band Beat and other prizes.

Jul 18, 2025

Air India has announced it will partially resume its international flight schedules starting August 1, 2025, with full service expected to return by October 1.

Jul 18, 2025

Emirates has unveiled "Emirates First," a new exclusive First Class experience at Dubai International Airport (DXB).

Jul 18, 2025

United Airlines has addressed the issue that caused the airline to disable its new Starlink Wi-Fi systems on regional jets last month.

Jul 17, 2025

Imagine spending $2,500 or more on a business-class ticket only to find out that selecting your seat comes with an extra charge.

Jul 17, 2025

FedEx Corp. has announced that Sriram Krishnasamy is stepping down from his roles as executive vice president, chief digital and information officer, and chief transformation officer.

Jul 17, 2025