Quantcast

Heathrow closure disrupts thousands due to substation fire

Here's how Southwest Airlines' new seating and boarding process will work
Delta Adds New Route to Asia
Southwest Airlines will begin selling assigned seats in 2025
United Airlines Pilot Buys Passengers Pizza In Albuquerque After Flight Was Delayed 7 Hours
Airlines begin canceling flights, offering rebooking ahead of Hurricane Helene
Southwest Airlines to cut service and staffing in Atlanta to slash costs
New heights, new features: Discover Alaska’s enhanced Flight Pass subscription service
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
American Airlines welcomes JetSMART to the award-winning AAdvantage program
Explore Japan for free? Japan Airlines offers free domestic flights to foreign travelers
Delta named Official Airline Partner of Birmingham City Football Club
American Airlines to Cut These Routes to Las Vegas, Orlando, and More — Here's Why
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
Southwest wouldn't really start charging for bags — right?
JD Power ranked this Midwest airport as the best among largest airports in North America
Alaska Airlines Chief Plans More Routes After a Deal With Hawaiian
Air Canada could begin suspending flights soon as strike deadline nears
JetBlue's new ticket policy entitles every passenger to a carry-on bag
Why United Airlines’ CEO makes as few decisions as possible
American invests in the future of aviation maintenance with new jobs, additional work
DOT probe seeks to determine if frequent flyer programs are fair to travelers
American Airlines flight diverted after passenger starts vaping
Russian Airline Wants $100 Million From Canada for Seizing Its Giant Cargo Plane
Here's where American Airlines is adding flights to Europe in summer 2025
Major airline grounds Airbus A350 fleet, citing faulty engine component
Airline CEO wants airports to cap passengers at 2 alcoholic drinks to limit on-board disruptions
Regulator cuts Malaysia Airlines' air operator certificate duration after probe
United Airlines flight attendants are prepared to strike. Here's why it's still unlikely.
2 workers killed, 1 injured in tire explosion at a Delta Air Lines shop in Atlanta
Emirates Will Buy 5 Airbus A380s From Lessor For $200 Million
Heathrow closure disrupts thousands due to substation fire
Policy
Webp ce12j9cthweiupw4t58m92m5r97h
Geoffrey Thomas Editor-In-Chief - US Bureau Chief | Airline Ratings

At least 120 aircraft were en route to London's Heathrow Airport when it unexpectedly closed on March 21, 2025. This closure was due to a significant fire at the North Hyde electrical substation in Hayes, West London, which caused a power outage. The blaze started around 23:30 GMT on March 20 and required over 70 firefighters to control.

The sudden shutdown of Europe's busiest airport affected more than 1,300 flights and disrupted travel plans for approximately 300,000 passengers. Flights arriving from long-haul destinations like Cape Town, Singapore, and the US had to return or divert to other airports such as Gatwick, Paris Charles de Gaulle, Shannon, Madrid, Amsterdam, and Manchester. Major airlines including British Airways, Virgin Atlantic, and American Airlines experienced severe disruptions with numerous cancellations and rerouted flights.

The closure of this critical aviation hub led to global disruptions. Airports like London Gatwick faced operational challenges as they accommodated diverted aircraft. Gatwick received two Airbus A380s among other large aircraft models like Boeing Dreamliners and Boeing 777s during this period.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Efforts by engineers and emergency services gradually restored power at Heathrow by the evening of March 21. A British Airways A350-1000 was the first plane to land after restoration efforts began. Essential systems such as air traffic control and baggage handling were reactivated in phases for safety reasons. By early March 22, limited operations resumed at Heathrow with priority given to stranded passengers and essential flights.

As of midday on March 22, flight schedules remained heavily disrupted while airlines worked on repositioning their aircraft and crew members.

Despite these challenges, Heathrow's rapid response teams received praise for their quick actions in minimizing further disruptions. An investigation is underway into the cause of the fire to prevent similar incidents in the future.

Heathrow serves as a base for about 90 airlines including British Airways and Virgin Atlantic. It is Europe's largest airport with over 83.9 million passengers passing through its terminals in 2024.

Organizations Included in this History
More News

London Heathrow, recognized as Europe's busiest airport, will soon experience an increase in its flight offerings by Oman Air.

Sep 2, 2025

Minneapolis–St. Paul International Airport will commence safety and airfield improvement projects on Runway 12R-30L in two distinct phases throughout 2025.

Aug 22, 2025

Delta Air Lines is adjusting its service between Atlanta and Anchorage, extending flights beyond the summer travel season to a year-round offering.

May 15, 2025

In December 2022, Southwest Airlines faced a major crisis as operational challenges led to the cancellation of 16,900 flights, affecting nearly two million passengers during a peak travel period.

Apr 19, 2025

Harrison Ford, an acclaimed actor known for roles such as Han Solo in "Star Wars" and Indiana Jones, is also a noted aviation enthusiast.

Apr 19, 2025

Iberia Airlines has confirmed a notable shift in its flight schedule connecting Madrid and Dallas/Fort Worth, introducing its first overnight service from Europe to the US.

Apr 19, 2025