Air New Zealand collaborates with Indian tech firms for digital innovation

The partnerships aim to move beyond traditional engagement models by co-creating industry-leading solutions rather than focusing solely on transactional software development. Air New Zealand has worked with its Indian partners on projects such as new digital platforms for cargo customers, re-platforming its loyalty program, and ongoing digitization efforts in flight operations and maintenance.

The integration of teams from TCS, IBS Software, TSI, Cognizant, and Accenture into Air New Zealand's operations allows for faster decision-making and dynamic innovation. This approach helps keep the airline at the forefront of technological advancements while providing an adaptive environment for partners to build and test new solutions.

"For our partners, New Zealand offers a unique opportunity to test, refine, and deploy digital solutions at scale," Ravishankar said. The collaborations are not just commercially driven but also aim at pioneering new approaches with global applicability.

By collaborating with top technology teams in India, Air New Zealand seeks to redefine possibilities in aviation technology. The goal is to ensure that both customers and the broader industry benefit from cutting-edge digital innovations.

The airline remains dedicated to creating seamless travel experiences for customers worldwide.