Emirates confirms new Courier Express package delivery service amid initial skepticism

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Emirates confirms new Courier Express package delivery service amid initial skepticism

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Emirates Airlines | Official Website

By Sky Industry News

Apr 4, 2025

Emirates, the UAE flag carrier, has confirmed the introduction of its new package delivery service, Emirates Courier Express, after initial skepticism about the announcement on April 1. While many initially perceived it to be an April Fool's joke, given the surreal image of an Airbus A380 on a suburban street, Emirates has clarified its serious intentions in extending its logistical capabilities.

The new service aims to utilize the existing cargo space on Emirates' passenger flights for business parcel shipments. Although aircraft won't be landing on residential streets, the service has already been operational for some time, moving "several thousands of packages from the UAE, Saudi Arabia, Bahrain, Kuwait, Oman, South Africa, and the UK" with an average delivery time of less than 48 hours.

Dennis Lister, Senior VP of Product and Innovation at Emirates SkyCargo, said: "Emirates Courier Express is the result of challenging the status quo... The new product launch reflects our ongoing commitment to push the boundaries to introduce innovations that drive real impact."

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The service, which leverages Emirates' diverse global network from its main hub at Dubai International Airport, is set to start in seven markets, with plans for expansion underway. "Expansion to additional markets is already in the works," noted the airline, emphasizing that "wherever Emirates flies, Emirates Courier Express can deliver."

Badr Abbas, Divisional Senior Vice President at Emirates SkyCargo, acknowledged the launch, stating: "Emirates Courier Express is an evolution in how we move goods across the globe, at speed and at scale... This is only the beginning of our vision to continuously innovate and lead the charge in the express delivery sector."

The logistics service will utilize Emirates' wide fleet of passenger and cargo aircraft, which includes models like the Airbus A350-900, A380-800, and Boeing 777s. Emirates has a network of partners to manage customs clearance, ensuring efficient post-flight processing of parcels with potential timelines of next-day deliveries for urgent shipments.