Quantcast

Southwest Airlines reflects on historic 10-minute turnaround strategy

American Testing Tech to Help Passengers Make Connecting Flights
Why fuel price crash won’t make flying cheaper
Kristi Noem says travelers without Real ID will still be able to fly after deadline
Frontier Airlines Announces New Routes Launching This Summer, Connecting Baltimore With Chicago O’Hare and Trenton, N.J. With Myrtle Beach, S.C.
Airlines in North America prioritize investments in cyber, AI
Global Airlines & HiFly Operate 1st Passenger Airbus A380 Flight Between Barcelona And Berlin
American Airlines unveils ritzy new plane suites launching this summer
Airline Stocks To Keep An Eye On - April 28th
50 New Routes Starting In May 2025
Report: JetBlue, United Mulling Partnership
New First-Class Suites, Futuristic Aircraft and the Top Air Travel News From April 2025
Southwest Airlines Announces Reimagined Fare Products, New Benefits for Rapid Rewards Credit Cardmembers and Tier Member Customers
New Alaska Airlines trading cards take flight this World Pilots’ Day - Alaska Airlines News
United CEO calls Trump's tariffs a 'chess game'
Virtual Training Becomes a Reality
Korean Air Restarts Longest 747 Passenger Flight in the World
Flight tickets from Srinagar remain exorbitantly high despite aviation ministry request
RTX Q1 Earnings & Sales Beat Estimates, Increase Year Over Year
Delta faces federal investigation as it scraps hundreds of flights for fifth straight day
Coalition pledges to remove EV tax break two days after Dutton ruled out scrapping it – as it happened
Adani’s airport unit seeks $750 million loan from global banks
GE Aerospace affirms outlook; CEO met with Trump to discuss tariffs
Flight made emergency landing in Denver after reported animal strike and engine fire
General Dynamics says G800 jet receives FAA, EASA certifications
Archer unveils plans for NYC air-taxi network in partnership with United Airlines
United Airlines doubles down on Chicago roots with new O'Hare billboards
ICAO Proposes ‘Journey Pass’ Biometric ID Boarding
Gatwick airport strikes, Easter 2025: will my flight be cancelled?
Boarding passes and check-in could be scrapped in air travel shake-up
The most in Mexico: American Airlines adds 30th destination as part of a record-breaking schedule
Southwest Airlines reflects on historic 10-minute turnaround strategy
Policy
Webp received 993553889618916
Southwest Airlines | Official Website

Southwest Airlines, one of the leading airlines in the United States, has come a long way since its humble beginnings. The airline now operates more than 800 Boeing 737 jets, recording nearly $7 billion in operating revenue last quarter with $67 million in net profits. However, back in 1972, the airline teetered on the brink of bankruptcy with only $143 in its account.

The airline's revival is largely attributed to a strategic change – a remarkable 10-minute turnaround time for their aircraft. Presently, the average turnaround time is approximately 49 minutes, with plans to reduce it by an additional five minutes. Initially founded in 1966 by Herbert Kelleher and Rollin King, the airline, then known as Air Southwest Co., aimed to capitalize on intra-state routes in Texas, avoiding stringent federal regulations.

After winning a legal battle against airlines such as Braniff, Trans-Texas, and Continental, Southwest commenced operations, though with financial difficulties. A significant move by the management was selling one of its four Boeing 737s for $500,000, which stabilized the company financially. The need for maintaining the existing flight schedule led to Vice President of Operations Bill Franklin proposing the ambitious 10-minute turnaround time.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

“We can, and we will,” was the rallying cry from Bill Franklin. It became a do-or-die situation, as Franklin told his crew, "You guys are either going to turn these airplanes in 10 minutes or I'm going to fire every single one of you, and I'm going to hire a whole new crew that's willing to work and turn these airplanes in 10 minutes."

This plan turned out to be a success and changed how the airline operated, ensuring profitability returned within a year. Although Franklin passed away in 2015, his legacy continues in the operational model of Southwest.

In recent years, Southwest Airlines has grown steadily, maintaining low-cost operations despite challenges such as delays in deliveries of new Boeing 737 Max aircraft. At the Investor Day in late 2024, CEO Robert E. Jordan shared: “Our plan is detailed, actionable, and highly intentional... We are fully committed to delivering the robust set of tactical and strategic initiatives we presented and restoring the financial prosperity that our plan supports and that Southwest and our shareholders expect.”

Current strategies to enhance operational efficiency include reducing turnaround times, introducing overnight flights, doubling down on point-to-point routes, and implementing assigned seating. This move to assigned seating was driven by customer preferences, as the company found 80% of current and 86% of potential customers preferred allocated seats. Robert E. Jordan remarked on this change: "Moving to assigned seating and offering premium legroom options will be a transformational change that cuts across almost all aspects of the Company... our thoughtful and extensive research makes it clear this is the right choice - at the right time - for our Customers, our People, and our Shareholders."

While modern aviation practices make the 10-minute turnaround an unlikely reality today, the endeavor's spirit continues to shape the operational ethos of Southwest Airlines. Reduced turnaround times remain integral to efficiency and operational goals in a competitive low-cost market.

Despite the challenges, Southwest Airlines continues to innovate, recently announcing plan reductions in turnaround times and new flight schedules to enhance service at various airports. This history of resilience and innovation has cemented Southwest's position as a market leader.

Organizations Included in this History
More News

Emirates, the leading operator of Airbus A380 superjumbo jets, continues to find success with this aircraft as a flagship of its fleet.

Jul 19, 2025

An Antonov An-124 aircraft, owned by Antonov Airlines, has departed from Kyiv, Ukraine, after being grounded for over three years.

Jul 19, 2025

An Air China Airbus A350 and an SF Airlines Boeing 767-300ER were involved in a near-miss incident over Russian airspace.

Jul 19, 2025

Airbus is set to start equipping fuselages for its A321 aircraft in China.

Jul 19, 2025

For over five decades, the Boeing 747 has captured the attention of aviation enthusiasts and professionals.

Jul 19, 2025

Reports have surfaced about an Emirates flight to New York last month that experienced an unexpected landing.

Jul 19, 2025