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Cruise lines have long operated with extensive autonomy regarding passenger conduct, and some cruisers have learned this the hard way. Individuals can be placed on a "Do Not Sail" list without prior notification, learning of their status only when attempting to book future trips. Several passengers recently discovered themselves on this list, much to their shock.
Linda S. recounted her experience when Carnival Cruise Line banned her 9-year-old son after he caused chaos aboard by damaging property and getting into a fight. "The boy's behavior interfered with the safety and/or enjoyment of other guests on the ship or caused harm to Carnival," the cruise line stated. Linda attempted to resolve the matter by offering compensation for the damages and noting her son’s unmedicated ADHD, but Carnival was unyielding.
Joyce, a former Norwegian Cruise Line fan, faced a similar unexpected ban. After forming close connections with the crew and gathering personal contacts, she was bewildered to find her reservation efforts thwarted. An NCL official said, "Our crew members are friendly, outgoing, and helpful... please do not misinterpret their friendliness." Despite Joyce's gratitude for the crew's service, Norwegian Cruise Line declined to reinstate her privileges.
