Delta Air Lines clarifies tipping policy after lounge controversy at LAX

A recent incident at the Delta One Lounge in Los Angeles International Airport has sparked controversy and discussions about tipping etiquette in airport lounges. A passenger reported on Reddit that a waiter at the lounge provided him with a laminated card displaying Venmo details alongside the Delta One logo, suggesting a request for a tip. This act was perceived by some as a breach of etiquette, leading to divided opinions on social media platforms.

The Delta One Lounge, a premium facility reserved for first-class passengers and invited 360 members, usually offers luxurious services without expectations for tipping. The use of Delta’s logo on the card raised concerns, prompting discussions on whether such actions should be considered a breach of Delta’s policies.

Delta Air Lines clarified its stance through a conversation with the New York Post, stating that while employees can accept tips, they are prohibited from soliciting them. Any indication of tipping supported by the airline, as suggested by using the company's logo, is against their policy. Delta emphasized that “Any situation where an employee solicits a tip, whether it is with a paper card or verbally, is not allowed.”