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American Airlines is set to implement changes to its award ticket hold times. The airline has announced a reduction in the duration for which customers can hold award tickets. Now, all customers can only hold their award tickets for 24 hours, regardless of how far in advance they are booking.
Previously, members of its AAdvantage program could hold award tickets for up to five days if booking two weeks in advance, or for 24 hours if booking less than two weeks out. This change, first highlighted by Ben Schlappig at One Mile at a Time, marks a significant policy adjustment.
Despite the reduction in hold times, American Airlines will continue to allow award ticket holds, making it one of the few airlines globally to still offer this option. This feature provides customers with a chance to reserve award space without immediate booking, assisting in planning and coordination.
