Quantcast

Passenger survey reveals top 10 irritants during air travel

A No-Frills Airline Is Getting Into the Premium Game
US Senate panel criticizes rising airline seat fees, will call execs to testify
Spirit’s Demise Is a Lesson in ‘Airline-o-nomics’
Inside BA’s new first-class suites: £800 an hour for most private seat
Focus: US airline flight crews confident and angry as unions seek richer contracts
Hawaiian Airlines Eliminates Widebody Route Amid Alaska Airlines Merger
US budget airlines are struggling. Will pursuing premium passengers solve their problems?
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Spirit Airlines files for bankruptcy: How will it affect your travel plans?
British Airways yet to identify cause of latest IT meltdown
Delta Airlines Will Start Serving Shake Shack Cheeseburgers Next Month
United Sees Nearly 30% Surge in Travel to European Christmas Markets
Budget airline Israir to launch flights between Israel and NY, ending wartime monopoly by flagship carrier El Al
Asia's airlines blame supply chain woes for disrupted operations
Qantas and Qatar Airways: Planned partnership in the Australian aviation industry under the microscope
Spirit Airlines delays release of Q3 financial results as debt restructuring talks heat up
Delta investigating after plane’s nose mysteriously suffered damage
What Elon Musk's Starlink means for airlines
CAP OFF Major twist in Dublin Airport passenger cap row as High Court pauses decision in victory for airlines next summer season
Riyadh Air plans new jet order decision early next year
Calls for a blanket ban on politicians receiving free flight upgrades
Wizz Air Loses Challenge Against EU-Approved Romanian Aid for TAROM
Southwest, Other Airlines Plan a Shake-Up. Why They Need More to Boost Their Stocks.
One of Boeing's biggest customers leveled fresh criticism over ongoing 737 Max delivery delays
Low-Cost Airlines Innovate with Subscription Models
LA Considers $25 And $30 Minimum Wages For Hotel And Airport Workers
Airlines are on the hook for more than you think if something goes wrong with your trip
WA Labor & Industries plans to create new airline worker protections
Airlines must now give automatic refunds for significant delays. Here's what to know.
American Airlines Technical Operations, Fleet Service, Cargo and Central Load Planning team members ratify new agreement
Passenger survey reveals top 10 irritants during air travel
Policy
Webp messenger creation 1842ec89 3ee6 4f18 9ac6 8f21a0bca927
Airline Passengers | Wikipedia

Flying, in modern times, is generally considered an enjoyable experience. The era of competitive pricing and an enhanced focus on passenger comfort has made air travel more accessible and pleasant. However, the experience is not always positive, as outlined in a survey conducted by Bounce, which surveyed over 2,000 travelers about their annoyances during flights. The survey identified ten main irritants faced by passengers.

The issue of busy toilets was identified by 25.7% of respondents as a nuisance. This is often encountered on short-haul flights with limited restroom facilities, leading to long queues.

Cabin temperatures that are either too hot or too cold also cause discomfort for 25.8% of travelers. Passengers find adjusting to extreme temperatures challenging, although individual air vents provide a partial solution.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Randomly allocated seating is another aggravation, affecting 28.1% of passengers. The practice motivates travelers to pay extra for seat selection to avoid being separated from their groups.

Overcrowded aisles impact 33.9% of surveyed passengers, especially during boarding and deplaning processes. This often leads to unnecessary congestion and discomfort for those remaining seated.

Unfriendly cabin crew is a concern for 34.7% of passengers. The survey did not elaborate on specifics, but it hints at possible misunderstandings between passengers and crew members.

Smelly toilets were noted by 39.8% of participants as a significant issue. Malfunctioning lavatories can create persistent odors, making nearby seating less desirable.

Delays and cancellations are an irritation for 40.3% of respondents. These disruptions can be particularly problematic for those with connecting flights, although they are sometimes unavoidable.

Loud passengers around them disturb 46.7% of travelers. While modern aircraft are quieter, they cannot fully mask nearby noise, which sometimes leads to costly diversions.

Inflight turbulence was reported by 51.5% as a discomfort. Although often brief and harmless, turbulence can be unsettling. Forecasting can help predict potential turbulence, but it's not always possible to avoid.

Topping the list of irritants, 51.6% of respondents reported that screaming children are the most common annoyance. While irritating, this is often seen as an understandable reaction from young children in unfamiliar environments.

Bounce's survey highlights various aspects of air travel that can detract from the overall flying experience.

Organizations Included in this History
More News

Taking place on July 19 and 20 in Portsmouth, Emirates Airline will be present at the Emirates Great Britain Sail Grand Prix offering a variety of experiences.

Jul 17, 2025

Flight EK913 from Emirates Airlines arrived at Damascus International Airport, marking the airline's return to the Syrian capital.

Jul 17, 2025

Ethiopian Airlines has announced the launch of a new daily passenger service to Abu Dhabi, United Arab Emirates.

Jul 16, 2025

Etihad Airways has announced the launch of services to seven new destinations—Almaty, Baku, Bucharest, Medina, Tashkent, Tbilisi, and Yerevan—beginning in November 2025.

Jul 16, 2025

Airlines for America has emphasized the need for increased funding from the Federal Aviation Administration (FAA) to hire more air traffic controllers, update infrastructure, and build on the One Big Beautiful Bill down payment.

Jul 16, 2025

Los Angeles International Airport (LAX) has announced a complete closure of Aviation Boulevard between Arbor Vitae Street and Century Boulevard from July 14 at 9 a.m. to July 21 at 6 a.m. Shuttle access to the LAX/Metro Transit Center will remain...

Jul 16, 2025