United Airlines cancels flights at Newark amid air traffic control issues

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United Airlines cancels flights at Newark amid air traffic control issues

Research

Summer Hull Director of content | The Points Guy

By Sky Industry News

May 4, 2025

Newark Liberty International Airport has been experiencing severe disruptions due to a combination of air traffic control equipment failures and staffing shortages. This situation, alongside ongoing infrastructure improvements, has led to significant flight delays and cancellations. United Airlines, the airport's largest carrier, reacted by canceling 35 daily flights.

United Airlines' CEO, Scott Kirby, addressed the issue in a letter to customers. "The long-simmering FAA challenges boiled over this week," Kirby wrote, explaining the decision as necessary due to "recent equipment failures" and a shortage of air traffic controllers. Kirby also referenced February reports that the FAA is short-staffed by thousands of fully-certified controllers. The Federal Aviation Administration (FAA) has not commented on Kirby's remarks.

United has announced travel waivers, allowing passengers scheduled to fly in the near future to make changes to their itineraries without penalties. Flights across the country have faced delays due to storms, affecting major hubs like Houston's George Bush Intercontinental Airport, Charlotte Douglas International Airport, and Hartsfield-Jackson Atlanta International Airport.

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Transportation Secretary Sean Duffy commented on the disruptions. "It's unacceptable," he stated, emphasizing the need for an overhaul of the nation's air traffic control system.

Despite the challenges, Michael McCormick, a seasoned FAA veteran, told TPG, "I would not categorize it as unsafe," describing it rather as frustrating for travelers who face long delays.

Passengers are advised to choose alternative airports and book non-stop and early flights to manage potential disruptions. They should also consider booking with credit cards that offer travel insurance to mitigate any unforeseen costs related to travel disruptions.

United’s planned schedule reduction at Newark has no specified end date. Kirby expressed disappointment over the necessary cuts, stating, "It's disappointing to make further cuts to an already reduced schedule at Newark."