Delta enhances Fly Delta app with new features for summer travelers

For iOS users, real-time flight updates will soon be available directly on their lock screens through Live Activities. This feature provides notifications about key events such as pre-boarding and boarding door closures. However, this update is limited to devices running iOS 16 or later.

Delta aims to improve communication with customers throughout the summer by providing more tailored notifications during travel disruptions. A self-service rebooking feature for standby passengers will be introduced in June, allowing customers greater flexibility during domestic travel disruptions.

Eric Phillips, SVP and Chief Digital Officer at Delta Air Lines, stated: "By knowing where our Members are headed, how they interact with us, and what they value most, we're able to offer choices and experiences that truly matter to them." He added that Delta plans to introduce AI-driven enhancements later this year to further elevate customer service.