Quantcast

Emirates opens new travel store in Accra enhancing customer experience

Emirates opens new travel store in Accra enhancing customer experience
Policy
Webp 5o9ljgjp8hc0ue6by89rsft4nfu0
Adel Ahmad Al Redha Deputy President & Chief Operations Officer | Emirates Airline

The Emirates Travel Store has opened its doors in Accra, situated at Stanbic Heights in Airport City. The inauguration was led by Adil Al Ghaith, Senior Vice President of Commercial Operations at Emirates, with Ghana's Minister of Tourism, Culture and Creative Arts, Hon. Abla Dzifa Gomashie, and Minister of Transport, Hon. Joseph Nikpe present. Other guests from the trade and media sectors also attended.

Adil Al Ghaith commented on the store's opening: “For over twenty years, Ghana has been an anchor of our African network, serving as a gateway to West Africa. The introduction of our refreshed retail strategy to Accra demonstrates our ongoing commitment, bringing our ‘Fly Better’ promise to life. The seamless blend of expert consultation and smart, self-service technologies, coupled with the immersive product and destination experiences elevates our customers’ journey.”

The store offers personalized service combined with brand experiences within a 310 m2 space designed like a luxurious lounge featuring Emirates' signature colors and the Ghaf Tree emblem. A highlight is the full-size Emirates A380 Onboard Lounge experience which gives visitors a taste of travel experiences from Dubai.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Innovative features include a 'selfie mirror' for photos against scenic backdrops and self-service kiosks for faster service without long waits. Five customer service counters staffed by consultants provide services such as itinerary planning and ticketing support while ensuring high-standard hospitality.

Emirates has been operating in Ghana since 2004 and has connected over 2 million passengers to destinations worldwide including Canada, India, Australia, Singapore, and Dubai through daily flights operated by Boeing 777 aircraft.

Organizations Included in this History
More News

Emirates is set to introduce a third daily flight to Mauritius, beginning December 1, to support the increasing demand for travel to the Indian Ocean destination.

Jul 21, 2025

Los Angeles, USA, 21 July 2025 – Dnata has signed a Memorandum of Understanding (MoU) with International Airlines Group (IAG), becoming the first ground handler chosen under IAG's Preferred Partner Programme.

Jul 21, 2025

United Airlines is set to expand its Premium Plus cabin in response to increasing demand for premium economy seats.

Jul 19, 2025

Emirates, the leading operator of Airbus A380 superjumbo jets, continues to find success with this aircraft as a flagship of its fleet.

Jul 19, 2025

An Antonov An-124 aircraft, owned by Antonov Airlines, has departed from Kyiv, Ukraine, after being grounded for over three years.

Jul 19, 2025

An Air China Airbus A350 and an SF Airlines Boeing 767-300ER were involved in a near-miss incident over Russian airspace.

Jul 19, 2025