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Passenger's attempt to open plane door forces diversion

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Passenger's attempt to open plane door forces diversion
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Nippon Airways Boeing 787-9 | Official Website

On May 24, a Boeing 787-9 operated by All Nippon Airways (ANA) was diverted to Seattle-Tacoma International Airport after a passenger attempted to open an exit door mid-flight. The flight, which was en route from Tokyo Haneda International Airport to Houston Intercontinental Airport, landed safely in Seattle. Law enforcement met the aircraft upon arrival.

The passenger involved was restrained by fellow travelers and crew members. Authorities confirmed that the individual was experiencing a medical emergency and was taken to a hospital. It remains unclear whether any charges will be filed against him.

According to Flightradar24 data, the aircraft landed in Seattle at 04:31 and remained on the ground for over seven hours before departing at 11:40. The flight eventually arrived in Houston at 12:42, nearly four hours behind schedule. During the unscheduled stop, another passenger was removed for "unruly behavior" after becoming agitated and punching a lavatory door.

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ANA stated: "The safety of our passengers and crew are our top priority and we applaud the efforts of local law enforcement for their support."

Incidents involving unruly passengers have been increasing globally. In April, a Jetstar flight returned to Bali after a similar incident. Last November, an American Airlines flight faced a mid-air disruption when a man tried to open the door. In 2023, nine passengers were hospitalized following an incident on an Asiana Airlines service.

The International Air Transport Association (IATA) reported that in 2022 there was one unruly passenger incident for every 568 flights, up from one in every 835 flights in 2021. Most cases involved non-compliance or verbal abuse, while physical aggression increased by 61%.

Passengers engaging in disruptive behavior can face serious legal consequences. The Federal Aviation Administration (FAA) can fine up to $37,000 per violation for serious disruptions. The UK Civil Aviation Authority also confirms that disruptive passengers may face prosecution or fines.

Some airlines pursue civil damages directly. Ryanair has filed claims against passengers whose actions forced diversions last year. An Australian man was ordered to repay fuel costs and fined after his actions led to a diversion on a Perth–Sydney flight.

Organizations Included in this History
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