Alerts Sign-up
American Airlines has introduced its Touchless ID program for AAdvantage members at Ronald Reagan Washington National Airport. This facial recognition technology is designed to streamline airport security by allowing passengers to pass through TSA checkpoints without presenting physical IDs. The airline plans to expand the service to other airports soon, including Atlanta, New York LaGuardia, and Salt Lake City.
To use the Touchless ID service, passengers must be active AAdvantage members, current TSA PreCheck users with a Known Traveler Number, and possess a valid US passport. Travelers can opt into the service via their AAdvantage account, with the option remaining valid for a year. Despite this innovation, travelers are advised to carry physical IDs for manual checks if necessary.
Julie Rath, senior vice president of customer experience at American Airlines, emphasized that this initiative marks only the beginning of the airline's use of biometrics: "This is the future of frictionless travel. The technology delivers a more seamless and secure travel experience for our customers, and we plan to expand it to all areas of our customers' journeys with American Airlines."
