More than 300 quality assurance workers at ZeniMax Media, a subsidiary of Microsoft, have reached a tentative agreement with the company. This marks a significant development in the U.S. video game industry as it is the first contract of its kind.
Christy Hoffman, General Secretary of UNI Global Union, commented on the agreement: "This agreement sets a new benchmark for respecting workers’ rights in an industry defined by light-speed change." She added that it demonstrates video game workers' readiness to organize and lead toward a fairer industry.
The Communications Workers of America (CWA) represents these workers in Maryland and Texas. The deal follows nearly two years of negotiations and aligns with a labor neutrality agreement signed with Microsoft in 2022.