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Concerns raised about British Airways' A380 business class seating
Policy
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Airline Ratings | Airline Ratings

There is a certain expectation when flying business class, such as more space, comfort, and direct aisle access. However, British Airways' Airbus A380 might not meet these expectations for some passengers.

The airline has chosen a seating layout that prioritizes the number of seats over ease of access. On the lower deck, there is a 2-4-2 configuration, while the upper deck offers a slightly better 2-3-2 arrangement. This setup falls short of the 1-2-1 standard that many travelers expect from an A380 aircraft.

Passengers seated by the window in rear-facing seats must climb over the footrest or flatbed of the adjacent aisle seat to leave their spot. This situation is awkward for both parties and limits privacy for those on the aisle. The middle seats on the upper deck present similar challenges, requiring passengers to navigate around others to exit their seats.

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The inflight entertainment system provides various movies and TV shows but displays them on small, outdated screens. Aisle seats have less personal storage compared to window seats and offer minimal privacy unless using a divider.

Clark Wilkins shared his experience in what he described as "that 'horrid middle seat'" through an Instagram post by AIRLINE RATINGS.

British Airways states that every seat in Club World offers direct aisle access. While this claim holds true if no one uses their footrest or lies flat, it means passengers can only easily access aisles before takeoff and just prior to landing.

Despite these issues, British Airways' A380 still delivers good soft service with a solid menu and crew often praised by travelers. The airline's renowned cup of tea remains a highlight for many passengers.

For most economy flyers, these business class concerns might seem trivial. However, considering the cost of a business class ticket and available alternatives offering better cabin layouts and seating options, this product may no longer justify its price point.

Have you experienced this cabin? Share your stories—whether they are horror or happy tales.

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