A week ago, on June 12, 2025, Air India Flight 171 crashed shortly after departing from Sardar Vallabhbhai Patel International Airport in Ahmedabad, India. The flight was en route to London Gatwick and operated by a Boeing 787-8. Following the incident, Campbell Wilson, CEO of Air India, addressed the crash in an online video.
Wilson's initial address provided key facts about the flight, including the number of people onboard and their nationalities. However, his remarks have drawn criticism for being similar to those made by American Airlines CEO Robert Isom after a separate crash earlier this year.
At the start of his address, Wilson stated his intention "to brief you on a serious incident that involved an Air India aircraft a short while ago." He expressed Air India's "deep sorrow about this event," adding that it was "a difficult day for all of us" and emphasized that the airline was "focused entirely on the needs of our passengers, crew members, their families, and loved ones."