Quantcast

Chicago airport introduces biometric tech for faster international arrivals

GLOBAL INDUSTRY NEWS
Delta crash passengers should take the $30,000 payment, their lawyers say. Here’s why.
Southwest's layoffs dent its worker-first culture
Abu Dhabi's long-haul carrier Etihad Airways sees record $476 million profit in 2024
Jet2 warns of profits squeeze from rising costs and late bookings
Southwest bends further to activist shareholder Elliott's demands
Downgraded on a flight? Take these simple but important steps to get your money back
Delta Offers Over $2 Million to CRJ Crash Passengers
Boeing Delays Continue for Alaska, Hawaiian
Hong Kong Airlines launches daily Sydney flights
Airline to launch new bunk beds in economy on long-haul flights next year
How Airline Employees Are Coping After Deadly Washington Crash
Major airline reverses in-flight menu change amid outcry
British Airways frequent flyer scheme changes: everything you need to know
Airline introduces world-first hand luggage ban on popular travel gadget
Air Canada Delays Boeing 767 Reentry
Flight Centre tips ‘price war’ as first direct Melbourne to LA Delta flights go on sale
FAA reverses course on meeting prohibition, blaming rogue employee
British Airways tweaks frequent flyer scheme after backlash
Delta flight from New York to Florida diverted to North Carolina due to ‘odor in the cabin’
EASA Certifies Safran’s First Electric Motor
US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
Delta to Resume Tel Aviv Flights April 1
Boeing CEO Ortberg outlines 2025 priorities after heavy losses
Storm Eowyn: Thousands of trains, flights and ferries cancelled as 100mph wind batters UK
Indian carrier long haul: IndiGo returns to profitability, plans long haul flights
These Frequent Fliers Are Done With Loyalty Programs
JetBlue accepting Venmo as payment method for flights purchased through mobile app
United Airlines stock rallies on results, as growing demand wasn’t just about premium seats
Delta Adds Another Alaska Route
Global Industry News
Chicago airport introduces biometric tech for faster international arrivals
Webp 05a8ydgah5mxo0kgg3cqba4k2kxu
Kristi Noem, Secretary of the Department of Homeland Security | Wikimedia

U.S. Customs and Border Protection (CBP) is collaborating with the Chicago Department of Aviation (CDA) to enhance the international arrival process at O'Hare International Airport (ORD). The initiative, known as Enhanced Passenger Processing (EPP), aims to improve efficiency during the peak summer travel season, starting with Memorial Day.

EPP employs biometric technology exclusively for U.S. citizens returning to the country. The system uses face comparison technology, allowing travelers to have their photo taken by a camera device. This process automates and enhances the Simplified Arrival procedure by verifying identities biometrically.

Since its implementation, EPP has significantly reduced processing times for U.S. citizens from 60 seconds to 10 seconds. The introduction of this technology has led to a 74% reduction in wait times and a 76% decrease in missed flight connections for United Airlines and American Airlines passengers.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
Subscribe
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Despite the speed and touchless nature of EPP, CBP officers remain available to guide passengers through the process and provide assistance when needed. Passengers who prefer not to use EPP can opt for the standard entry process by notifying an officer.

"CBP is dedicated to ensuring a safe and streamlined entry process for U.S. citizens, particularly around peak travel times such as Memorial Day," said LaFonda D. Sutton-Burke, Director of Field Operations at the Chicago Field Office. "Enhanced Passenger Processing and our collaboration with the CDA allow us to leverage new secure technology to enhance the traveler experience while staying true to our enforcement mandate."

CBP’s border security mission is managed at 328 ports of entry by officers from the Office of Field Operations.

Information from this article can be found here.

Organizations Included in this History
U.S. Department Of Homeland Security
More News

FedEx survey finds APAC firms shifting focus toward intra-Asia and European markets

FedEx has released the results of a recent survey focused on how Asia-Pacific (APAC) companies are responding to changes in global trade and customs regulations.

Oct 26, 2025

Delta Air Lines launches first nonstop flight from Atlanta to Marrakech

Delta Air Lines has inaugurated its first nonstop service from the United States to Marrakech, Morocco, marking the airline's return to North Africa after more than 14 years.

Oct 26, 2025

Alaska Airlines adds two cities and expands West Coast network with new routes

Alaska Airlines has announced a significant expansion of its route network for 2026, with plans to introduce service to two new cities and launch 13 new or returning routes.

Oct 25, 2025

Delta partners with chef José Andrés for new in-flight meals beginning November

Delta Air Lines will introduce new in-flight menu options created by celebrity chef José Andrés starting November 4.

Oct 25, 2025

TPG reviews award pricing after launch of Blue Sky partnership between JetBlue and United

The Blue Sky partnership between United Airlines and JetBlue launched today, allowing members of both airlines’ loyalty programs to earn and redeem points across the two carriers.

Oct 25, 2025

Air Canada announces major US route expansion from Toronto’s Billy Bishop airport

Air Canada is set to expand its presence at Billy Bishop Toronto City Airport (YTZ) by introducing four new nonstop routes to the United States in 2026.

Oct 25, 2025

Aviation Comments
Loading...

No comments available.

Trending
1

Flying Food Group's SFO Facility hosts successful Breast Cancer Awareness Day with community support

2

Flying Food Group awards scholarships to five applicants in 2025

3

Flying Food Group HR manager on wage increases: 'Unite Here has still not responded to Flying Food Group'

4

Flying Food Group directs all taxable income to Chicago-based Sue L. Gin Foundation Trust

5

Fair Work Commission awards $36,468 to former dnata worker over unfair dismissal