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Zurich Airport increases security after rise in ticketless passenger incidents

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Zurich Airport increases security after rise in ticketless passenger incidents
Policy
Webp lukas brosi
Lukas Brosi CEO of Flughafen Zürich | Zurich Airport Website

Despite the stringent security measures in place across the aviation industry, incidents of passengers boarding flights without tickets continue to occur. A notable case involved a woman who managed to board a Delta Air Lines flight to Paris without a ticket. This issue is not confined to the United States; Zurich Airport has also reported multiple cases of unticketed passengers boarding aircraft.

According to Swiss Info, Zurich Airport experienced one such incident in 2023, which increased to four by 2025. In June 2024, a woman boarded a flight but was discovered during a headcount conducted by the cabin crew. Bettina Kunz, spokesperson for Zurich Airport, stated: "On this plane, people were counted upon boarding, and if the headcount or recount of heads doesn’t match the paperwork, a check is carried out to determine whether there are too many passengers on board."

The same woman attempted another unauthorized boarding weeks later but was caught again due to an onboard headcount. Another passenger claimed he boarded without a ticket as an experiment to test airport security.

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In response to these incidents, Zurich authorities have enhanced security with more cameras and sensors. Despite these measures and the high volume of approximately 11 million passengers annually at Zurich Airport, no passenger has successfully flown out without a ticket according to airport records.

Zurich Airport is experiencing significant growth in passenger numbers and expects over 32 million travelers this year. CEO Lukas Brosi remarked: "Summer business will determine whether it will be slightly more or slightly less than 32 million passengers." The airport handled over 2.7 million passengers in April alone.

Elsewhere, Munich faced similar issues when a Norwegian man made two attempts to fly without a ticket; his second attempt was successful until he requested return travel from Stockholm.

The U.S. has also seen instances like Svetlana Dali traveling from New York to Paris without a ticket and another stowaway on a Seattle-Honolulu flight discovered only after taxiing began.

Kunz emphasized that while all passengers undergo security screening, boarding pass checks can vary: "Although some people travelled far without a boarding pass, they were subject to security checks."

Digital boarding passes may contribute to these occurrences by facilitating forgery opportunities for stowaways who bypass gate staff's cursory inspections. Labor shortages and overstretched staff might also enable unticketed passengers' success in evading detection at busy airports.

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