In the modern era of air travel, the process for passengers has been simplified significantly. With online booking and check-in available via mobile devices, travelers often bypass traditional check-in desks if they do not have checked luggage. However, a message indicating that a seat will be assigned at the gate can cause uncertainty among passengers.
This message is often linked to flights that may be overbooked. Overbooking is a common practice in the airline industry, as not all booked passengers typically show up due to various reasons such as illness or missed connections. When all booked passengers do arrive, airlines are required to rebook those who cannot board onto new flights and offer compensation. In December 2022, Delta Air Lines reportedly compensated three passengers with $8,000 each in such situations.
Quora user Sofie Blakstad explains that this gate assignment message might suggest a passenger "did not make the 'definite' list" due to others paying for seat assignments or having longer histories with the airline.