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Emergency landing forces cancellations for Spring Japan flights

Emergency landing forces cancellations for Spring Japan flights
Policy
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Spring Japan Boeing 737 | Official Website

A Spring Japan Boeing 737 experienced an emergency descent on June 30, leading to an unscheduled landing at Kansai International Airport. The flight was en route from Shanghai Pudong International Airport to Tokyo Narita Airport when cabin pressurization issues arose.

The aircraft, operating as Flight JL8696/IJ004—a code-share between Japan Airlines and Spring Airlines Japan—descended rapidly from its cruising altitude of 36,000 feet to approximately 10,000 feet within ten minutes. Oxygen masks were deployed during the descent. Passengers reported hearing a "muffled boom" before the masks dropped, causing panic among those onboard.

A passenger recounted their experience to AP: “I heard a muffled boom, and the oxygen mask fell off in a few seconds. The stewardess cried and shouted to put on the oxygen mask, saying the plane had a malfunction.”

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The Ministry of Land, Infrastructure, Transport, and Tourism confirmed that pilots were alerted to an abnormality in the pressurization system. In response, they declared an emergency and diverted to Osaka's Kansai Airport. Despite fears among passengers of a potential crash, the aircraft landed safely with no injuries reported.

Flightradar24 data indicated that the flight left Shanghai at 17:48 local time and was supposed to reach Tokyo in about two and a half hours but instead landed in Osaka at 20:48 local time. A total of 191 passengers and crew members were onboard.

Passengers affected by the incident received compensation for transportation costs and accommodation for one night. The involved aircraft remains grounded since it last operated four flights between Tokyo Narita, Shanghai, and Sapporo on June 30.

Spring Japan operates nine aircraft including six Boeing 737-800s like the one involved in this incident. Though China’s Spring Airlines holds a stake in Spring Japan through ownership shares, it does not engage in operational or managerial activities; Japan Airlines is the primary shareholder.

Following this event, multiple flights were canceled due to what was described as “ship rotation.” This included several routes between Tokyo and other cities such as Shanghai and Sapporo scheduled for July 3. Affected passengers are offered rebooking options or refunds within 30 days post-scheduled departure dates.

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