Quantcast

Air New Zealand partners with OpenAI for enhanced AI integration

GLOBAL INDUSTRY NEWS
Travelers are taking extreme measures and using hacks to avoid airline baggage fees
Wizz Air becomes first airline to operate P&W-powered Airbus A321XLR jet
Hawaiian Airlines’ new ‘no show’ policy may make travel more expensive
BLIMP-SE OF THE FUTURE Luxury zeppelins of the future from ‘flying bum’ world’s largest aircraft to Google billionaire’s ‘impossible’ airship
Swiss Startup SmartFlyer Develops Hybrid-Electric Trainer
San Francisco-based entrepreneur takes a trip on India's worst-rated airline, his reaction will surprise you
First-Time Flyer at 81: A Grandmother's Memorable Journey
Ryanair forecasts fare rebound as consumers recover from interest-rate hit
Global Airlines Launches Inaugural Flight, Aiming to Revive 'Golden Age of Travel'
Winning routes: American Airlines adds more than 22,000 seats for football fans following release of 2025–2026 pro schedule
Boeing scores Middle East plane deal during Trump visit
Air travel will be ‘worse’ this summer, lawmakers warn — as FAA gives infuriating update on system fixes, staffing issues
United Airlines CEO Reassures Passengers About Newark Airport Safety
American Testing Tech to Help Passengers Make Connecting Flights
British Airways to use AI in efforts to improve operations
American Airlines Tests New Tech to Help Passengers With Tight Connections During Summer Rush
Flight Diverted After Pregnant Woman on Board Goes into Labor and Delivers Her Baby: Report
United Airlines CEO Scott Kirby says "this is the most optimistic I've been in my entire career about finally getting the FAA fixed"
U.S. Transportation Secretary Sean P. Duffy Unveils Plan to Build Brand New, State-of-the-Art Air Traffic Control System
Passenger rushing for next flight can't believe what woman next to her does
Why fuel price crash won’t make flying cheaper
Kristi Noem says travelers without Real ID will still be able to fly after deadline
Frontier Airlines Announces New Routes Launching This Summer, Connecting Baltimore With Chicago O’Hare and Trenton, N.J. With Myrtle Beach, S.C.
Airlines in North America prioritize investments in cyber, AI
The evolution of the airline uniform — a cross check
Global Airlines & HiFly Operate 1st Passenger Airbus A380 Flight Between Barcelona And Berlin
American Airlines unveils ritzy new plane suites launching this summer
Airline Stocks To Keep An Eye On - April 28th
Gatwick Airport Faces Potential Strikes
50 New Routes Starting In May 2025
Global Industry News
Air New Zealand partners with OpenAI for enhanced AI integration
Policy
Webp 85zcstekn5ijabgkmjmtsr3a7283
Nikhil Ravishankar Chief Digital Officer | Air New Zealand

Air New Zealand has announced a collaboration with OpenAI to enhance the use of artificial intelligence within the airline. This partnership is described as a first-of-its-kind in New Zealand, aiming to improve efficiency and customer service.

The airline joins other early OpenAI customers in Asia Pacific, gaining access to advanced AI technologies for various applications. Air New Zealand plans to use these tools to improve customer self-service experiences and streamline operations across maintenance and planning. The focus is on using data-driven insights for better decision-making.

A significant part of this initiative involves deploying Companion AI, which includes ChatGPT Enterprise, to 3,500 corporate team members. Additionally, the airline will develop new solutions using OpenAI APIs to enhance experiences for both customers and employees.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
Subscribe
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Nikhil Ravishankar, Chief Digital Officer at Air New Zealand, highlighted the importance of this collaboration: "We see AI as an opportunity for our team at Air New Zealand and a way to improve experiences for our customers. It helps us solve problems faster, serve our customers better, and reimagine how work gets done."

Oliver Jay from OpenAI praised Air New Zealand's efforts: "Air New Zealand is taking meaningful steps to bring AI across key parts of its business using OpenAI's technology. We have been particularly impressed with how quickly they have built over 1,500 Custom GPTs."

The collaboration underscores Air New Zealand's commitment to ethical AI use while focusing on innovation that benefits both employees and customers.

Organizations Included in this History
Air New Zealand
More News

Emirates highlights history behind iconic cabin crew uniforms

Emirates Airlines has highlighted the evolution of its cabin crew uniform, emphasizing its commitment to timeless design and practicality.

Oct 23, 2025

Emirates awarded Gold Tier for top performance in JFK Fly Quiet Programme

Emirates has achieved the Gold Tier status in the 2024 Fly Quiet Programme at New York’s JFK Airport, making it the only airline to receive this distinction among all participating carriers.

Oct 23, 2025

Flying Food Group awards scholarships to five applicants in 2025

Flying Food Group, Inc. has announced the recipients of its 2025 scholarships, with all five applicants receiving awards this year.

Oct 23, 2025

Dnata and Silk Way Group form joint venture for aviation hub in Azerbaijan

Dnata, a global provider of air and travel services, has entered into a joint venture with Azerbaijan’s Silk Way Group to launch ground handling and cargo operations at Alat International Airport, located in the Alat Free Economic Zone in Baku.

Oct 22, 2025

Delta Air Lines updates app with new features for holiday travel

Delta Air Lines has announced the release of version 7.5 of its mobile app, introducing new features aimed at making travel planning and management easier for customers during the holiday season.

Oct 22, 2025

Fair Work Commission awards $36,468 to former dnata worker over unfair dismissal

The Fair Work Commission has ruled that a former employee of dnata Airport Services was unfairly dismissed and awarded $36,468.39 in compensation.

Oct 22, 2025

Aviation Comments
Loading...

No comments available.

Trending
1

Flying Food Group's SFO Facility hosts successful Breast Cancer Awareness Day with community support

2

Flying Food Group HR manager on wage increases: 'Unite Here has still not responded to Flying Food Group'

3

Fair Work Commission awards $36,468 to former dnata worker over unfair dismissal

4

Flying Food Group SEA facility recognized for quality assurance by Seattle Port Authority

5

Flying Food Group celebrates employees with appreciation event at SFW facility