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Air India shifts maintenance in-house with support from Singapore Airlines

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Air India shifts maintenance in-house with support from Singapore Airlines
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Airline Ratings | Airline Ratings

Air India is preparing to shift some of its aircraft maintenance operations in-house, moving away from state-owned provider AI Engineering Services Ltd. (AIESL). The airline will rely on shareholder Singapore Airlines Ltd. (SIA) to support the transition, according to information received by Bloomberg from sources familiar with the matter.

The planned change will see Air India internalize tasks such as pre-flight and daily inspections, minor repairs, and troubleshooting—work currently performed by AIESL. This move comes after the recent crash of flight AI171 and a sector-wide safety audit that led to a temporary pause in operations for safety checks.

Tata Group acquired Air India in 2022 as part of a broader transformation effort for the previously loss-making national carrier. Although bringing maintenance services in-house had been part of Air India's long-term strategy before the crash, it was postponed while management focused on returning grounded aircraft to service and improving passenger experience. Sources also cited concerns about AIESL's quality of service, including onboard issues like clogged toilets.

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An Air India spokesperson said via email: “The Indian carrier continues to work closely with AIESL. However, with our fleet expansion — 570 aircraft including a significant number of widebody jets — India’s current MRO [Maintenance, Repair and Overhaul] infrastructure is not equipped to support this scale.”

“To meet the demands of our future operations and ensure world-class reliability and safety, we must invest in building robust MRO capabilities and capacity within the country,” the spokesperson added.

Singapore Airlines holds a 25.1% stake in Air India and will help build up internal maintenance capacity. An SIA spokesperson stated: “As a significant minority shareholder in Air India, Singapore Airlines has been working closely to support Air India’s transformation plan. This includes providing our expertise and support to Air India, where necessary.”

This partnership reverses an earlier relationship between the two airlines; in the 1970s, Air India assisted Singapore Airlines with aircraft maintenance during its early years.

Following the June crash, regulatory scrutiny has increased on Indian aviation—especially regarding maintenance standards. An audit by India's Directorate General of Civil Aviation (DGCA) found that Air India Group had more safety findings than any other local airline: 93 findings were recorded for Air India compared to IndiGo's 23 and SpiceJet Ltd.'s 14.

Currently, Air India operates 191 aircraft while its low-cost subsidiary, Air India Express, flies another 115 planes based on data from Flightradar24.

Commenting on recent events, AirlineRatings CEO Sharon Petersen said: “Whenever an accident as tragic and serious as the crash of AI171 occurs, scrutiny on the airline goes into overdrive — and that often leads to information being inaccurate or exaggerated. The crash report was wildly inconclusive, which isn’t uncommon for a preliminary investigation. However, at this stage, it does appear that a significant amount of responsibility still lies with the pilot. It is simply too early to formulate a conclusion”

For more details about Indian aviation safety audits or recent incidents involving Indian carriers such as Flightradar24, further information can be found online.

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