During these protests, some companies offered temporary incentives to encourage workers to return to work; however, the strikes continued. Formal complaints were filed with the Labour Commissioner regarding retaliatory account deactivations. Hearings related to these complaints are ongoing.
Key features of the new law include compensation of ₹4 lakh (approximately $4,600) in case of accidental death, hospitalisation support ranging from ₹5,400 ($62) for short stays up to ₹16,000 ($184) for longer periods, and disability benefits between ₹74,000 ($851) and ₹2.5 lakh ($2,875), depending on severity.
Union leaders have responded positively to the bill's passage. Dharmendra Kumar, President of Amazon India Workers Union (AIWU), stated: “Amazon delivery drivers are not protected by any existing labour law, and this bill marks a workers’ victory that will shape new regulatory frameworks for the fastest-growing work in India. Without us, these companies cannot function, yet we were denied even the most basic rights. This law is the direct result of our collective struggle.”
Chandra Prakash Singh, Chairman of All India Gig and Platform Workers Union (AIGPWU), commented: “This victory in Bihar is more than a win for gig workers in Patna—it’s proof that unity and collective struggle can bring lasting change. For too long, gig workers were treated as invisible and unprotected, but through organizing and solidarity they have forced recognition of their rights. This law is a major breakthrough, but only the beginning. The All-India Gig and Platform Workers Union (AIGPWU) stand in solidarity with UNI Global Union, AIWU, GIGWA, and all workers who made this possible. We will now carry this momentum forward to demand similar laws nationwide and a strong central legislation guaranteeing social security, fair wages, and justice for all gig and platform workers in India”
Rajendra Acharya of UNI Asia & Pacific also praised the outcome: “This is a historic victory, long overdue for the gig workers of Patna, who have shown remarkable courage and unity in their struggle. The passage of this bill proves that when workers stand together and unions keep up the pressure, change is possible. While we celebrate this milestone in Bihar, our fight continues—we now look forward to a nationwide law that will protect all gig and platform workers across India. We congratulate the unions and workers for their determination and persistence in making this breakthrough possible.”
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