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Lufthansa Group launches early check-in for Europe-bound passengers at Changi Airport

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Lufthansa Group launches early check-in for Europe-bound passengers at Changi Airport
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Carsten Spohr Chief Executive Officer | Lufthansa Group

The Lufthansa Group has launched an Early Check-In service at Singapore’s Changi Airport for passengers traveling to Europe. The new service, available to travelers flying with Lufthansa and Swiss International Air Lines (SWISS), allows guests to use the Jewel Early Check-In (JECI) facility on their day of departure. Passengers can drop off their luggage and check in as early as 8:00 a.m., up to twelve hours before the main check-in counters open.

Brendan Shashoua, Lufthansa Group Senior Director Sales – Southeast Asia and the Pacific, said: “Having recently celebrated our 60th anniversary of flights to Singapore, we are delighted to announce that we will be offering Early Check-in service for all Lufthansa Group guests to Europe. From September 1st, 2025, our passengers will be able to use the Jewel Early Check-In service (JECI) on their day of departure, from 08:00 until 20:00, when the main check-in opens.”

Lufthansa has operated in Singapore since 1965. The company says this new option is part of its focus on improving customer satisfaction at key locations like Singapore.

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The Lufthansa Group operates globally with more than 100,000 employees representing 164 nations. In the financial year 2024, it reported revenue of €37.6 billion. Its largest business segment is Passenger Airlines; other significant segments include Logistics and Maintenance, Repair and Overhaul (MRO). The group also includes IT companies and Lufthansa Aviation Training among its various functions.

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