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Southwest Airlines introduces new rules for battery-powered wheelchairs effective September 25

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Southwest Airlines introduces new rules for battery-powered wheelchairs effective September 25
Policy
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Bob Jordan, President, Chief Executive Officer, & Vice Chairman of the Board of Directors Connect with Bob Jordan on LinkedIn (Opens in a new browser tab) | Southwest Airlines

Southwest Airlines will begin enforcing a new policy for battery-powered wheelchairs and mobility devices on September 25, 2025. Under the updated rules, passengers must remove all lithium batteries from their wheelchair units before checking them. The batteries must be carried into the cabin by the passenger, while the wheelchair itself will travel in the cargo hold.

The airline’s decision follows increased attention to safety and regulatory concerns regarding lithium-ion batteries on airplanes. Southwest states that this measure is intended to reduce the risk of fires onboard aircraft. According to Dave Hunt, Southwest’s vice president for safety and security, “Southwest is aiming to align itself with international fire safety protocols by cracking down on electric mobility devices.”

In addition to requiring removal of batteries, Southwest is introducing new size restrictions: only lithium-ion batteries with a capacity of 300 watt-hours or less will be allowed. There will be a grace period until January 11, 2026, during which larger batteries may still be permitted onboard. After that date, non-compliant batteries will no longer be accepted.

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Southwest has emphasized that these rules are not designed to limit accessibility for travelers who use mobility aids but are focused on ensuring safety for all passengers. The airline notes that lithium-ion battery fires are difficult to extinguish and that regulators have identified mobility aids as a high-risk category because of their large battery sizes.

Passengers affected by this policy may need to verify their wheelchair battery specifications or obtain documentation from manufacturers. Some travelers could face challenges if they need to replace older batteries or adapt their equipment ahead of flights.

To support the transition, Southwest is providing training for ground staff and gate agents so they can identify compliant batteries and assist customers in removing them when needed. Employees are also being prepared to answer questions about compliance and help passengers meet requirements at check-in.

Southwest expects that once standardized checks become routine, operational efficiency will improve and flight delays caused by potential battery issues can be avoided. The company describes the policy as both a customer service initiative and a safety measure.

Other major U.S. airlines—including American Airlines, Delta Air Lines, and United Airlines—already have similar restrictions in place regarding battery-powered mobility devices. Many international carriers follow comparable policies as well. With its new policy, Southwest is moving closer to industry standards.

The introduction of these measures reflects broader trends in aviation as airlines manage risks related to lithium-ion powered devices such as laptops and e-cigarettes in addition to mobility aids. The unique logistical needs of powered wheelchairs present ongoing challenges for both carriers and passengers who rely on them for accessibility.

Airlines continue working toward solutions that comply with safety regulations without excluding or discriminating against disabled travelers. As similar policies become more common across the industry, understanding and acceptance among travelers may increase over time.

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